> Markdown version of [/@anni-chen](https://www.wearedevelopers.com/@anni-chen). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Anni Chen Building multi-channel AI agents and better developer experiences at Twilio. ## About Anni Chen builds developer experiences at Twilio. She helps engineers skip the infrastructure headaches of connecting webhooks, WebSockets, and state management when building applications. She focuses on multi-channel AI agents. By exploring middleware routing, she teaches builders how to integrate voice, SMS, and web with shared context and memory so they can write logic instead of boilerplate. Based in the UK, Anni supports the local Python community and is always hunting for her next great meal. ## Past Sessions ### World Congress 2026 Europe · July 8, 2026 Berlin, Germany - [Build a Multi-Channel AI Agent](https://www.wearedevelopers.com/events/world-congress-2026-europe/sessions/1354-build-a-multi) · 120 min ## Links - [X](https://x.com/anni_in_tech) - [LinkedIn](https://www.linkedin.com/in/anni-in-tech/)