> Markdown version of [/@aram-hakobyan](https://www.wearedevelopers.com/@aram-hakobyan). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Aram Hakobyan Building scalable platforms and smarter incident response workflows at zooplus. ## About Aram Hakobyan designs and runs distributed systems for zooplus. He manages container orchestration and observability, operating a footprint of 40 Kubernetes clusters and 3,000 microservices for the online pet retailer. With over 25 years in infrastructure, Aram focuses on making on-call rotations less painful for developers. He builds ways to automate incident response, arguing against basic chatbots in favor of AI workflows that investigate alerts, correlate metrics, and deliver actual evidence before engineers even start digging. ## Past Sessions ### World Congress 2026 Europe · July 8, 2026 Berlin, Germany - [Beyond Chat: AI Workflows That Actually Investigate Alerts (So You Don't Have To Know Everything)](https://www.wearedevelopers.com/videos/100308-beyond-chat-ai-workflows-that-actually-investigate-alerts-so-you-don-t-have-to-know-everything) · 30 min · 🎥 Watch recording ## Videos - [Beyond Chat: AI Workflows That Actually Investigate Alerts (So You Don't Have To Know Everything)](https://www.wearedevelopers.com/videos/100308-beyond-chat-ai-workflows-that-actually-investigate-alerts-so-you-don-t-have-to-know-everything) · Aram Hakobyan, Nune Isabekyan ## Links - [LinkedIn](https://www.linkedin.com/in/aramhakobyan/)