> Markdown version of [/@mark-pollok](https://www.wearedevelopers.com/@mark-pollok). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mark Pollok Builds automated recruitment and AI customer service solutions at Trenkwalder Group AG. ## About Mark Pollok builds automated recruitment tools and AI-driven customer service solutions. Leading Trenkwalder Group AG, he oversees an international team of 16,000 employees and €550 million in revenue. His work focuses on practical applications for artificial intelligence in human resources. Beyond building the tech, he focuses on the human side of adoption, sharing lessons on how to upskill employees and prepare your workforce for AI. ## Past Sessions ### World Congress 2026 Europe · July 8, 2026 Berlin, Germany - [The AI-Ready Workforce: Upskilling Lessons from the Real World](https://www.wearedevelopers.com/videos/100280-the-ai-ready-workforce-upskilling-lessons-from-the-real-world) · 30 min · 🎥 Watch recording ## Videos - [The AI-Ready Workforce: Upskilling Lessons from the Real World](https://www.wearedevelopers.com/videos/100280-the-ai-ready-workforce-upskilling-lessons-from-the-real-world) · Bernd Datler, Laura Thorson, Mark Pollok, Hendrikje Rudnick