> Markdown version of [/@theresa-heine](https://www.wearedevelopers.com/@theresa-heine). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Theresa Heine Engineer at ING translating complex software systems for non-technical audiences. ## About Theresa Heine focuses on software quality, test automation, and release processes at ING. With a background blending software engineering and product management, she works to bring reliability to older legacy systems while adapting testing standards for AI development. She cares about making complex architectural concepts accessible to non-technical teams. In her talks, Theresa uses creative metaphors—like comparing software maintenance to the chaotic, ever-expanding rooms of the Weasley house from Harry Potter—to effectively explain why engineers are always renovating code. ## Past Sessions ### World Congress 2026 Europe · July 8, 2026 Berlin, Germany - [Software Engineering for Muggles](https://www.wearedevelopers.com/videos/100055-software-engineering-for-muggles) · 10 min · 🎥 Watch recording ## Videos - [Software Engineering for Muggles](https://www.wearedevelopers.com/videos/100055-software-engineering-for-muggles) · Theresa Heine