supervisor_account understandAI GmbH
language Remote
room Karlsruhe, Germany
stars Intermediate
Agile Methodologies

Customer Success Engineer (all genders) at understandAI GmbH


  • You have an university degree in Computer Science (or related) or a proven track record as a software engineer
  • You have a solid experience in Python, knowing TypeScript is a plus
  • You're passionate about Clean Code Principles to produce high quality code
  • You are familiar with linear algebra concepts like vectors, matrices & transformations and you know how to apply them
  • You are highly proficient in spoken and written English

Scope of Work

  • You help kick-start our annotation projects and provide the results back to our customers
  • You close the loop between customers and our product development teams
  • You implement data importer and exporters, e.g. to support specific 3D point cloud formats
  • You solve 3D mathematical problems in software
  • You troubleshoot technical issues in our tool chain as part of our on-call rotation
  • You collaborate across teams and departments to improve our product and share your insights from specific projects


Python, TypeScript, NumPy, Docker, Kubernetes, Google Cloud


  • A crucial role in a dynamic and fast-growing team
  • A work environment that fosters trust, respect, and feedback
  • An onboarding buddy to integrate you smoothly into our team
  • Productivity and improvement time between the development sprints
  • A mentor helping you with your personal goals, technical progress in general and your software engineering skills in particular
  • Free snacks, drinks, and the option to join activities like hiking, inline-skating, climbing or board game nights
  • Flexible working hours, work from home in Germany and/or Croatia

Applicant Location Requirements

in  Karlsruhe (Germany).
Job is eligible for remote work.

About understandAI GmbH

UnderstandAI was founded in 2017 with the vision in mind to make AI accessible for everyone. To achieve this goal, we’re solving the data problem of AI. The tooling and services provided by UnderstandAI enable our customers to get the right data, at the right quality and right quantity, to make production grade AI products a reality. Join us to become part of this journey!

Headquartered in Karlsruhe, our team has grown to more than 80 employees since 2017 and is part of the dSPACE Group since 2019. dSPACE is a market innovator and leader in providing solutions and systems for embedded controller software development in Automotive, Aerospace and Manufacturing industries. Founded in Germany in 1988, dSPACE employs over 2200 people worldwide, who are committed to making the embedded controls software development process more efficient through innovative tools and services.

Due to our success by growing customer numbers and projects, we need to scale our structure and team sizes in order to continue providing an excellent service. Our goal is to not only make our customers happy, but also our employees. We offer a variety of benefits, but more important, we offer interesting & meaningful work environment and responsibilities, on which you can work with a great level of autonomy.