We are a team of creative minds in Cologne and St. Gallen, where the talent and contribution of each individual count. In an atmosphere of trust and camaraderie, we develop innovative software solutions for real everyday problems in service centres. We transform our customers into service heroes!

Since 2013, ServiceOcean has represented a new level of availability in the digital age. Innovative software solutions improve KPIs for service centres, sales teams and retail stores. Intelligent scheduling manages queues for customer service hotlines, cold calling in sales, and wait times in offices and shops on the basis of pre-defined objectives. Companies benefit from top KPIs, greater cost effectiveness and happier customers and employees.