Cologne, Germany


From 16 to 50


Information Tech



dvrTech stack

JavaScript, .NET, HTML, C#, React, Docker, ASP.NET, Azure

gradeKey values

checkAwesome co-workers
checkFlat hierarchy
checkValues teamwork
checkFlexible hours
checkAgile processes
checkHigh employee retention
checkOptions for working remotely

Work at ServiceOcean

We are a team of creative minds in Cologne and St. Gallen, where the talent and contribution of each individual count. In an atmosphere of trust and camaraderie, we develop innovative software solutions for real everyday problems in service centres. We transform our customers into service heroes!

Since 2013, ServiceOcean has represented a new level of availability in the digital age. Innovative software solutions improve KPIs for service centres, sales teams and retail stores. Intelligent scheduling manages queues for customer service hotlines, cold calling in sales, and wait times in offices and shops on the basis of pre-defined objectives. Companies benefit from top KPIs, greater cost effectiveness and happier customers and employees.

Not our most complex piece of code but one that we treasure
Team event 2021
Service hero

May we introduce you? This is the guy we are turning our customers into - Service Hero!

At ServiceOcean you create real innovation for service centers and call centers: SaaS-solutions that dramatically reduce waiting time in queues!

Ever called someone and been stuck in a queue? Exactly! This is why we our software creates service heroes!

Your path to ServiceOcean

We are eager to get to know you and to tell you about ServiceOcean!

This is how we do it:

  1. video call with development head and hr
  2. coding challenge at home
  3. on site interview where you'll meet the team

We love getting things done and keeping decision making processes streamlined. Let's find out if we match in just three steps!

ServiceOcean in a nutshell

Thomas, one of our founders and CEO, puts the core of ServiceOcean into...not so many words

Offices in Cologne and St. Gallen
What we actually do at ServiceOcean

We tailor our software to fit our customers' needs. For that, we've grouped all functions into 4 main products.
Check out our products on our website!

Developer jobs at ServiceOcean

We don’t have any open positions right now.