supervisor_account Erste Digital
room Vienna, Austria
stars Intermediate
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Solution Architecture

Solution Manager (all genders) at Erste Digital


We Like You Because:

  • You bring a previous experience with any of the Solution Management task described above
  • You have ITIL process knowledge
  • You are aware that any security certification would be beneficiary
  • You communicate proactively and are a team player
  • You work independently and enjoy solving problems and learn new skills
  • You are open to work in a highly international environment

Scope of Work

What You´ll Bring With You

  • Ability to manage ISAE 3402 and other audits
  • Knowledge of controlling and budget checks
  • Willingness to support the creation and maintenance of Security Documentation
  • Experience with outsourcing, risk assessments and documentation
  • Ability to do Internal and external Service Level agreements, Service Level objectives and Key performance indicator definition and control
  • Ability to define and implement Business Continuity plans including Disaster recovery testing
  • Ways of effective interaction with external vendors and suppliers
  • Knowledge of security controls, support in planning Security Penetration test
  • Ability to cover Configuration Management Database (CMDB) activities including Capacity Management
  • Syncing with various customers of the solutions
  • Ability to drive solution governance based on all the Erste Digital policies and guidelines


  • We offer an autonomous and diversified position in an experienced team with international experience
  • We always support your professional and personal development. Our employees appreciate attractive career opportunities, flexible working hours, numerous social benefits, and a professional working atmosphere.
  • We guarantee a competitive and performance-related salary dependent on your professional and personal qualification.
  • We provide a relaxed, professional environment and all the hardware & software you need to work efficiently (e.g., MacBook Pro, mobile device, licenses...)
  • We're open minded, and always keen to stand up and go the extra mile for the correct solution
  • We care for your personal well-being and career development while actively supporting your educational needs
  • We encourage regular conference visits and multiple chances to shine with George
  • New Work is not just another buzz word to us. We proactively adapt to the ever-changing work environment of today
  • Working from home, virtual office, working while riding a bike. Whatever and however you do your best work to make George shine, is fine by us.
  • A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 52.220, - gross per year. But this is just a formality - we would be happy to talk about your actual salary in person!

Applicant Location Requirements

in  Vienna (Austria).

About Erste Digital

Who we are and what we doWith more than 2,000 IT experts and enthusiasts, we are the Digital Muscle of Erste Group. With our services, we contribute to the realization of Erste Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region.

Working for Erste DigitalWe aim to attract and retain IT experts and enthusiasts that have personality and conviction. Therefore, we aspire to be an IT employer beyond compare, where everyone has room to grow, learn and reach their full potential. 

We bring banking business and IT together, take future developments into account or drive them forward. Short and sweet: We create the future of banking. That‘s why we empower our employees to rethink and continuously develop our digital offerings. 

We are Erste Digital. And we are #digitaltotheheart

NumbersEmployees: 2,000+ people
Locations: Vienna, Bratislava and Prague