Customer Digital Analyst

• Lead or actively participate in workshops to help define KPIs and measurement strategies.
• Conduct thorough data analysis to identify actionable insights that support customer experience improvements.
• Collaborate closely with cross-functional teams, communicating findings clearly to both technical and business stakeholders.
• Develop and maintain dashboards and reports tailored to stakeholder needs
• Elaborate, execute and optimize analytics tracking setups in collaboration with technical teams.
• Own data cleaning, validation, and preparation to ensure reliable datasets for analysis.
• Support more junior analysts by sharing knowledge and best practices.

Do you have experience in Organizational skills?, Do you have a Bachelor's degree?, We are seeking a motivated and skilled Customer Digital Analyst with 3 to 5 years of experience in data analysis and digital customer insights. This role is ideal for professionals who have a solid foundation in analytics and are ready to take on more responsibility in driving data-driven decision-making and customer journey optimization., * 3 to 5 years of professional experience in data analysis, visualization, or digital analytics.

• Strong understanding of customer data analysis, statistics, and digital analytics concepts.
• Hands-on experience with customer digital analytics platforms (ie: Web analytics, experience analytics, CDP, CRM, etc). Being certified is a plus.
• Ability to translate complex data into clear, actionable insights and communicate findings effectively to relevant stakeholders
• Experience working in agile or cross-functional teams, managing multiple priorities. Previous consulting experience is a plus.
• Bachelor's degree in economics, marketing, data science, or a related field, or equivalent professional experience.
• Excellent organizational skills, accountability, and attention to detail.
• Fluency in English; knowledge of other languages is a plus.
• A proactive mindset with a passion for continuous learning and professional growth.
• A bachelor's degree in economics, marketing, or a related field, or equivalent work experience.
• Basic understanding of customer data analysis and statistics.
• Some knowledge of digital analytics and customer journey with tools like Adobe Analytics, Google Analytics, ContentSquare or Hotjar).
• Strong eagerness to learn and develop advanced skills in data analytics.
• Good communication and presentation skills, with the ability to collaborate in a team environment.
• Proficiency in English, with knowledge of Dutch or French being an asset.

• A full-time position working directly with clients in an international and dynamic environment.
• The opportunity to lead impactful customer data projects for medium and large organizations worldwide
• A collaborative, young, and flexible scale-up culture focused on data-driven marketing strategies and solutions.
• Continuous professional development through training on the latest technologies and innovative use cases.
• Mentorship and support from senior experts to help you advance your career.