IT Supporter

At six locations throughout Switzerland (Frauenfeld, Landquart, Reiden, Schlieren, Bremgarten, and Pratteln), over 180 motivated professionals create added value for our customers every day. Joiners, carpenters, timber builders, architects, and landscapers - they all rely on our wood expertise.

Your chance in IT support - help us keep systems running!

Are you tech-savvy, enjoy helping with IT questions, and keep an overview even when things get hectic? Then you are exactly right with us! Whether workplace computers, applications, or interfaces - nothing works without IT. With your know-how, you ensure that our users are optimally supported. Sounds like you? Then definitely keep reading!

IT Supporter 100%

What awaits you with us:

• You bring IT into shape

You manage our IT infrastructure (servers, clients, mobile devices, printers, etc.), take care of rollouts with Microsoft Intune, and ensure the quick processing of support requests.

• You know the systems in detail

You are familiar with Microsoft 365, Azure, and classic hardware and software topics. You ensure operation and support security and compliance policies.

• You step in when things get stuck

In the IT hotline, you analyze disruptions and fix errors. You forward more complex cases to 3rd level or external partners and also provide on-site support at our locations.

• You develop yourself further

You participate in IT and ERP projects, support rollouts and digitization initiatives, and assist with training as well as onboarding and offboarding new employees.

Training in computer science or comparable qualification

Analytical, structured, and service-oriented working style

High teamwork skills and strong communication abilities

Basic knowledge in applications and interfaces

At least two years of experience in IT support (1st/2nd level)

Driver's license category B for flexible support assignments at our locations