IT Site Engineer

To provide critical, hands-on IT support for our global manufacturing sites, ensuring operational continuity and team productivity.

As the primary on-site IT presence for our new and growing manufacturing facilities, you will be responsible for ensuring the reliability of all local IT systems-from office workstations and meeting rooms to the crucial network and computing infrastructure on the manufacturing floor. You will be an experienced IT engineer, capable of independently handling a wide variety of technical challenges.

As a key member of the global IT team, you will blend dedicated local support with broader operational responsibilities, contributing to the resolution of IT issues for our worldwide staff via our central IT Service Desk., As our IT Site Engineer, you will be responsible for:

• Ensure Rapid On-site Support: Take ownership for all local IT issues, including hardware, software, OS problems (Windows, macOS, Linux), printers, and meeting room systems.
• Maintain Manufacturing Uptime: Proactively support and troubleshoot manufacturing-specific IT systems, including Linux-based computers and local network infrastructure, to minimize operational downtime.
• Contribute to Global Operations: Effectively manage and resolve a share of global IT support requests via the central Jira Service Desk (ISD) board, contributing to the wider team's goals.
• Manage Local Access: Securely and efficiently handle user access and permissions management for local operations, particularly using Okta.
• Develop Site Documentation: Create and maintain clear documentation for local site IT procedures, network configurations, and common issue resolutions, In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process:
• Intellectual Firepower: Rapidly comprehends, structures, and synthesizes complex information, draws accurate conclusions, and communicates them with clarity.
• Passion & Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge.
• Ownership & Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered.
• Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate.
• Integrity & Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow.

Do you have experience in macOS?, * Proven experience in a hands-on IT support, field engineer, or systems administrator role.

• Strong troubleshooting skills across multiple operating systems, specifically Windows, macOS, and Linux.
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, patching) and experience troubleshooting network connectivity issues.
• Demonstrable experience supporting standard office IT equipment (laptops, printers, AV/meeting room technology) and business applications.
• Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
• Experience in supporting collaboration solutions like Google Workspace or M365
• Experience working with an IT Service Desk ticketing system, preferably Jira Service Management.
• Ability to work independently, manage competing priorities, and communicate technical concepts clearly to non-technical users.

What tech stack will you be working with?

• Operating Systems: Windows, macOS, Linux
• Identity & Collaboration: Okta, Google Workspace, Active Directory, M365
• Endpoint Management: Familiarity with tools like Omnissa Workspace One or Jamf is a plus
• Service Desk: Atlassian Jira Service Management
• Networking: Foundational knowledge of enterprise networking (Palo Alto, Cisco, Juniper) and network troubleshooting

• Base salary range for this position would be contingent on your experience level, and will be negotiated individually.
• A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach.
• An independent role with a supportive and diverse work environment.
• Time for self-development, research, training, conferences, or certification schemes.
• Health insurance.
• Creative, inspiring and collaborative office.

ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy - day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation., At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team - which is why your growth, wellbeing, and success are a priority. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a culture that values collaboration, curiosity, and integrity. ICEYE is a place where your contributions have a visible impact, and where we celebrate success together., At ICEYE, we believe that diversity isn't just a buzzword - it's our greatest asset. We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger.