IT Support Assistant
Spectrum Insurance Services
25 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
£ 27KJob location
Remote
Tech stack
Microsoft Windows
Business Software
Virtual Private Networks (VPN)
Remote Access Technology
Software Engineering
Information Technology
Job description
We are seeking a dedicated IT Support assistant to support our Head of IT. The ideal candidate will be responsible for providing assistance and support related to computer systems, hardware, and software., * Hardware & Device Set up - physical setup of desktops, laptops, printers and other office equipment, as well as general installation of tv's conference equipment etc
- Troubleshooting & Support - first-line support for IT issues including PC's, displays, software access, file errors, etc
- Software Installation and updates - installing and configuring standard business applications, keeping devices secure and up to date
- General IT assistance - Supporting ad-hoc IT needs across the business, helping manage peripheral devices, setting up remote access and VPN's.
Requirements
Good communication skills, * Solid general IT knowledge and hands-on experience.
- Comfortable setting up and trouble shooting Windows-based PC's.
- Ability to explain technical issues clearly to non-technical users.
- Well-organised with strong attention to detail.
- Able to manage time and prioritise tasks independently.
About the company
Spectrum Insurance Services Limited provide value add-on motor products to brokers and dealers, as well as direct to market. We sell and administer GAP, warranty and Cosmetic policies for a variety of motor vehicles. We have seen an unprecedented increase in business over the last two years and are continually striving to increase our business with existing and new products.