IT Support Technician

In this varied role you'll provide day-today IT Support to staff, manage user accounts, troubleshoot Microsoft 365 and other business applications whilst assisting with projects., · Provide first line IT support to all staff

· Manage user accounts, permissions, and access rights

· Install, configure, and maintain desktop/laptop hardware and software

· Troubleshoot Microsoft 365, email, and business applications

· Maintain IT asset register and equipment inventory

· Coordinate with external support provider for escalated issues

· Support new starter onboarding from an IT perspective

· Maintain IT documentation and knowledge base

· Assist Systems Manager with projects as required

Do you have experience in SQL?, We are seeking candidates with 2-4 years' experience within a SME environment, a strong knowledge of Windows and Microsoft 365 and excellent problem-solving skills. If this sounds like you please read on!, · 2-4 years IT support experience (ideally in an SME environment)

· Strong knowledge of Windows and Microsoft 365

· Demonstrable experience with Active Directory and user management

· Good understanding of networking concepts and troubleshooting

· Excellent problem-solving skills and customer service orientation

· Ability to work independently and manage priorities effectively

· Relevant certifications (CompTIA A+, Network+, Microsoft Certifications)

· Ideally experience with SQL

· Ideally experience using ERP/MRP/CRM systems

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.