3rd Line Cloud Network Engineer
Role details
Job location
Tech stack
Job description
We're looking for someone just like you to join a small but mighty team supporting a high-level government customer. If you enjoy working with cutting-edge network tech, thrive under pressure, and want to make a genuine impact in a secure, fast-moving environment - this role could be your perfect fit., You'll be the go-to expert for cloud and network infrastructure - making sure everything runs like clockwork. Day to day, you'll:
- Tackle escalations from 2nd Line support via ITSM tooling.
- Manage PKI certificates for network devices (physical & virtual).
- Roll out firmware, software, and security updates for network hardware.
- Partner with design and engineering teams to enhance network services.
- Maintain and support virtual and physical network solutions.
- Assess new releases before they enter live service.
- Keep key documentation up to date - from patching schedules to work instructions.
- Monitor, triage, and resolve incidents using event management tools.
Requirements
Are you a technically sharp 3rd Line Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly?, * Firewalls: Cisco Firepower Management Centre
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Network Devices: Cisco IOS, NXOS & FXOS Juniper JUNOS
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Authentication: Cisco ISE
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Monitoring Tools: SolarWinds
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ITSM Tools: Hands-on experience managing incidents and changes
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Cloud Familiarity: Broadcom vCenter (usage experience), An experienced network engineer who loves diving deep into technical challenges. You know how to collaborate, communicate, and document - and you take real pride in delivering reliable, secure services. You'll also need:
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Eligible for DV Clearance (sole UK national)
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A proactive mindset and a strong attention to detail
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The ability to work independently in a secure on-site environment