Digital Product Owner (Maternity Cover)

We're a small, agile team that works closely with the Business Systems team to deliver impactful digital solutions. Recently, we successfully launched the new Mayflex website and implemented integrations that streamline operations.

Looking ahead, we're driving exciting projects like the 2026 Excel brand website and developing advanced product information and data tools to enhance customer experience and efficiency.

️ What You'll Be Doing

Shape the future of Mayflex's digital experience! As Digital Product Owner, you'll define and deliver a customer-focused roadmap that drives innovation across our websites, mobile apps, configurators, and customer portals.

This unique role blends Product Owner and Scrum Master responsibilities - you'll own the product vision and backlog while leading Agile delivery to ensure every improvement adds measurable value for customers and the business.

You'll manage our in-house development team, set priorities, lead ceremonies, and empower the team to deliver outstanding results. If you're passionate about digital excellence, continuous improvement, and creating solutions that truly make a difference, this hands-on role is for you.

• Own and manage the digital roadmap, ensuring Mayflex delivers a best-in-class online experience across all platforms.
• Take commercial ownership of digital revenue, optimising the channel's performance and contribution to business growth.
• Perform Scrum Master duties - including facilitating Agile ceremonies, removing delivery blockers, and ensuring efficient sprint cycles.
• Lead and prioritise the digital development backlog, ensuring alignment with strategic goals and customer needs.
• Collaborate with design, development, and commercial teams to define, deliver, and refine digital functionality.
• Oversee and deliver integration projects, ensuring seamless alignment with internal systems and customer touchpoints.
• Act as the senior user for digital services, representing the customer voice and championing usability and accessibility.
• Develop compelling business cases for web development investment, demonstrating ROI and impact on key KPIs such as satisfaction, conversion, and retention.
• Mentor and guide the development team, fostering collaboration, ownership, and continuous improvement.
• Stay abreast of emerging digital technologies and trends to ensure Mayflex remains at the forefront of customer experience innovation.

What You Need to Bring to Mayflex

We're seeking a dedicated and results-driven Product Owner/Scrum Master hybrid who can lead both the development direction and the Agile delivery of Mayflex's digital ecosystem. The ideal candidate will demonstrate

Do you have experience in UX?, * A passion for creating outstanding customer experiences, backed by evidence of improved engagement or satisfaction.

• Proven experience working in an Agile environment, ideally performing both Product Owner and Scrum Master responsibilities.
• Strong understanding of customer journey mapping, UX, and user-centric design principles.
• Ability to facilitate Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews.
• Expertise in managing and prioritising digital development backlogs in line with business objectives.
• Familiarity with project management tools such as Jira, Azure DevOps, or equivalent.
• The ability to translate business and user needs into clear, actionable technical requirements.
• Strong analytical skills with a data-driven approach to decision-making and optimisation.
• Excellent communication and collaboration skills, with confidence in engaging stakeholders at all levels.
• Experience managing or mentoring development teams is advantageous.

Pulled from the full job description

• Referral programme
• Employee discount
• Company pension
• Paid volunteer time
• Cycle to work scheme
• Discounted gym membership
• Enhanced maternity leave, * The option of a healthcare cash plan and group life assurance
• Auto-enrolment in our pension scheme 5% employer contributions
• Paid time off for our Volunteering scheme
• Employee Discounts Portal
• Access to a 24/7 Employee Assistance Programme
• Payroll Giving options with Company Contributions
• Cycle to work Scheme
• Wellbeing support including App and Hub
• Enhanced Maternity/Paternity Leave
• Long Service Awards and value-based awards
• Recruitment referral bonuses
• Gym membership discounts
• Regular appraisals and development plan
• Continuous online and instructor led training & development.
• Sonepar Share Scheme
• Opportunities to grow your career with us

Our Promise

Mayflex are committed to embedding diversity and inclusion across the whole organisation, a place where we can all be ourselves.

• We use Blind CVs as part of our recruitment process.
• We're GEISS accredited.
• We're a registered Member of Inclusive Employers.
• We have internal focus groups on Mental Health, Menopause, D&I and more.
• We're proud to publish our diversity aims and figures so everyone can see our great work!

Mayflex are seeking a Digital Product Owner to play a key role in driving our digital evolution and enhancing the online experience for our customers. Part of the global Sonepar Group, Mayflex employs over 300 people in the UK and is recognised as a leading distributor of infrastructure, networking, and security solutions. As a business, we're focused on innovation and excellence - delivering smarter digital services and experiences that empower our customers to work better, faster, and more efficiently. If you're looking for a company that combines strong heritage with forward-thinking ambition, where people and sustainability are central to success, then Mayflex is the place for you.