Applications Support Analyst (Acturis)

We are recruiting for an Applications Support Analyst (Acturis) to support our core insurance platforms, ensuring seamless operations across the business. Working within a dynamic environment and closely with the Senior Analyst, the successful candidate will be the first point of contact for application-related support and change requests, particularly within insurance broker management systems., * Supporting employees via phone, in-person, or other channels, ensuring excellent service and thorough documentation

• Assisting with application issues, future acquisitions and business integrations
• Logging and managing incidents and service requests using enterprise-level ticketing systems
• Supporting application integration, data migration and onboarding processes during acquisitions

Responsibilities

• Numerous charity fundraising challenges and events throughout the year
• Opportunities to volunteer and give back to the community
• Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of wor

It, Ticketing Systems, Data Migration, Income Protection, Access