APPIAN Support Co-ordinator

Baker @
Birkenhead, United Kingdom
20 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 49K

Job location

Birkenhead, United Kingdom

Tech stack

Data analysis
Document Management Systems
Project Management Software
SAP Applications
SAP Knowledge Warehouse
Appian

Job description

To provide essential support in the development, documentation, and training of business process flows within the approved project management system (APPIAN). This role assists in maintaining process accuracy, system functionality, and operational efficiency by working closely with the Business Process Manager and cross-functional teams. The APPIAN Support Coordinator contributes to continuous improvement efforts, helps ensure compliance with industry and regulatory standards, and supports the successful launch of finished products and raw materials through structured process execution.

Result Areas:

Process Strategy & Governance

*Support the maintenance of process architecture by updating documentation and tracking changes.

*Assist in monitoring compliance within APPIAN processes and internal standards.*Help coordinate meetings and communications between process owners and end-users.

Continuous Improvement & Operational Excellence

*Contribute to process mapping and analysis by gathering data and preparing visuals..

*Support process change initiatives across departments to enhance effectiveness of all processes.

*Promote awareness of process best practices through internal communications and learning tools.

*Support in process workshops to document all required changes.

*Joining IT specialist weekly calls to discuss ongoing issues/ process changes.

Documentation & Training

*Support in the creation and maintenance of comprehensive process documentation and training materials to support consistent execution and onboarding.

*Provide administrative support to ensure continuity during team absences.

*Assist in preparing training guides and coordinating & running training sessions.

Project Oversight & Reporting

*Support ad hoc reporting and analysis to aid decision-making and alignment.

*Recording details of issues raised by end users & recognising patterns to help resolve future issues.

Requirements

Do you have experience in SAP?, Experience in the food industry. Proven expertise in data analysis (Using multiple Microsoft platforms) and document management, with a sharp eye for detail and a tenacious approach to identifying and resolving discrepancies. Highly organised, self-motivated, and confident, with a strong customer focus and the ability to prioritise effectively in fast-paced environments. A collaborative mindset and eagerness to learn from experienced team member. An understanding of B&B NPD process and project co-ordination will be an advantage. Excellent written and verbal communication in English. SAP knowledge would be a distinct advantage in this role.

KPI's

Process Efficiency and Optimisation

Performance and Improvement Metrics

Collaboration and stakeholder Engagement

Strategic Alignment

About the company

Baker & Baker, with manufacturing and distribution facilities across Europe, is a global provider of a wide range of bakery products for retail and foodservice markets as well as artisan and industrial bakeries. One of the largest bakery manufacturers in the world, Baker & Baker provides specialized finished products like cakes, donuts, and more. B&B's mosaic of heritage bakery brands includes some of the industry's most trusted names: Brill, Meister Marken, Westco, Multifoods and Waldkorn.

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