Business Intelligence and Insights Analyst

• Leading on refugee resettlement and responding to future humanitarian or resettlement events, including supporting Afghan and British Nationals arriving under the ARAP and ACRS schemes
• Responsibility for the Homes for Ukraine Programme, which has seen strong public support across Coventry
• Delivering the Hong Kong BN(O) Welcome Programme, helping arrivals successfully settle in the UK

As Senior Analyst, you will enable the organisation to better understand the local, regional and national landscape through intelligence, data and evidence. Key aspects of the role include:

• Requirements Gathering & Stakeholder Management - engaging with colleagues and partners to understand needs
• Collaboration with Technical Teams - working closely to deliver effective solutions
• Dashboard Development - creating clear, accessible visualisations of data
• Data Analysis & Insight Generation - turning complex datasets into actionable intelligence

You'll be joining a busy, innovative and forward-thinking team where flexibility, passion and curiosity are essential. This is an opportunity to make a real impact by supporting newly arriving communities and helping them integrate into Coventry.

• Experience of working at pace to deliver high-quality assessment and briefing of data to a range of audiences, including senior leaders and elected members
• Strong understanding of research methodologies and data collection approaches, with the ability to apply the right method in the right context; some experience in survey design and analysis
• Proven stakeholder engagement skills, maintaining effective working relationships with internal colleagues and external partners
• Excellent analytical ability, able to deliver insights quickly in a fast-moving policy environment while managing deadlines and expectations
• Clear written and verbal communication skills, tailoring complex data and evidence for different audiences
• Knowledge of coding languages to enable rapid and reproducible analysis (preferably R or Python)
• Awareness of professional standards, including the Statistical Code of Practice and/or the Government Social Research framework

Desirable technical skills include:

• Knowledge and application of Power BI, Python, R, SQL, and statistical analysis
• Advanced use of Power BI and MS Excel, alongside experience with SQL, Python, R, and statistical analysis

As part of our commitment to inclusion, we operate a Guaranteed Interview Scheme. To qualify, you must meet the minimum requirements for the role and identify with one of the following groups:

• Members of the Armed Forces and veterans
• Individuals currently in care or who have previously been in care
• People who consider themselves disabled or who have a long-term health condition

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: * Open and fair: We are fair, open, and transparent. * Nurture and develop: We help and encourage everyone to be their best and do their best. * Engage and empower: We talk and listen to others, working together as one. * Create and innovate: We embrace new ways of working to continuously improve. * Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies