Systems and CAFM Manager
Role details
Job location
Tech stack
Job description
You will lead the Estates & Facilities team, ensuring compliance, efficiency, and continuous improvement across all services. Your responsibilities will include:
- Asset & Data Management:
- Oversee BEM Asset Management and condition appraisal processes.
- Manage SFG20 maintenance specifications and CAFM data.
- Ensure accurate annual data collection for Premises Assurance Model (PAM).
- Produce board-level and compliance reports.
- Governance & Compliance:
- Develop and maintain policies, procedures, and accountability frameworks for data and information exchange.
- Ensure adherence to statutory, health, safety, and environmental standards.
- Leadership & Performance:
- Manage directly employed and contracted maintenance providers.
- Implement performance management processes and promote Trust values of Safe, Kind, Excellent.
- Drive staff development, training, and annual appraisals.
- Operational Excellence:
- Plan and deliver PPM schedules and reactive maintenance.
- Monitor service performance against SLAs and KPIs.
- Conduct audits and reviews to drive continuous improvement.
- Risk & Reporting:
- Lead on risk register issues, translating technical risks for non-technical stakeholders.
- Provide clear, concise reports for internal and external audiences.
- Customer & Stakeholder Engagement:
- Maintain strong communication networks and relationships with Directors, Operations Managers, and patient forums.
- Ensure robust customer satisfaction monitoring and feedback processes.
Requirements
We are seeking an experienced Senior Estates & Facilities Manager to join our team and play a pivotal role in the development, management, and operation of Estates and Facilities services. This is a senior leadership position requiring strong technical expertise, strategic thinking, and exceptional people management skills., * Proven experience in Estates & Facilities management within a complex environment (preferably healthcare or large-scale operations).
- Strong knowledge of building engineering systems, maintenance strategies, and compliance frameworks.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage budgets, SLAs, and deliver cost-effective services.
- Familiarity with CAFM systems, SFG20, and PAM assurance processes