Senior CRM Data Engineer (all genders)

THE ROLE & THE TEAMAs the Senior Data Engineer, you will design and implement a greenfield Databricks Lakehouse for our CRM domain, connecting Salesforce and other key data sources. You will establish scalable pipelines and the ML infrastructure needed to drive advanced customer forecasting and strategic business decisions. INCLUSIVE BY DESIGNIf you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know - we are here to assist you. Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)You will act as the technical design authority and driver for the end-to-end data pipelines (ETL/ELT), transforming raw data from Salesforce, Redshift, and Datalake into a high-quality Medallion architecture. You will apply Infrastructure as Code (Terraform) to provision, configure, and secure the Databricks workspace and Unity Catalog to enforce strict GDPR and PII compliance policies for partner data. You will lead the implementation of data monitoring dashboards and BI solutions (Databricks SQL/MicroStrategy) and architect the bi-directional data flow required for CRM activation (Reverse ETL) and advanced customer forecasting. You will be the go-to technical expert, mentoring colleagues, reviewing code, and ensuring engineering best practices are defined and followed for operational excellence (e.g., alerting, performance optimization).

WE'D LOVE TO MEET YOU IF YOU HAVE...5+ years of experience as a Data Engineer, with 3+ years specifically working with Databricks, Spark, and Delta Lake in a production environment. Proven experience in designing and driving the implementation of systems with cross-component scope, particularly integrating enterprise CRM systems. Proficiency in Infrastructure as Code (Terraform), advanced Python programming, and CI/CD for building scalable ETL/ELT pipelines and ML infrastructure (MLflow, Databricks Genie). Expert knowledge in data governance, security, and quality management principles (e.g., Unity Catalog, PII handling) to establish standards for highly sensitive customer data High initiative and intrinsic motivation for the further development of your own understanding of technical solutions and fluency in the English language.

27 days of holiday a year to start for full-time employees 2 paid volunteering days a year Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration Work from abroad for up to 30 working days a year Employee shares program 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners Relocation assistance available (subject to prior agreement) Family services, including counseling and support Health and wellbeing options (including Wellhub, formerly Gympass) Mental health support and coaching available Drive your development through our training platform and biannual peer-to-peer review