Salesforce Project/Program Manager

? Take full ownership of Lead-to-Cash program delivery, including CRM,

CPQ, CLM, Order Management, Billing, and Revenue Management workstreams

? Act as the primary point of accountability, confidently engaging with senior executives, steering committees, and cross-functional leaders to ensure program success

? Drive governance rigor by establishing clear roles, responsibilities, reporting structures, and decision-making frameworks

? Proactively lead stakeholder alignment across Sales, Finance, IT, Legal, and Product teams, ensuring competing priorities are resolved constructively

? Navigate ambiguity and complexity, maintaining strong momentum and focus on measurable business outcomes

? Champion delivery excellence through structured planning, risk and issue management, and agile/hybrid execution models

? Ensure partner accountability and quality across system integrators, third-party vendors, and internal delivery teams

? Provide transparent, data-driven progress updates and escalate blockers with clarity and urgency

We are looking for a highly experienced and confident Senior Project Manager - Lead-to-Cash (L2C) to take ownership of the successful delivery of complex, enterprise-wide transformation initiatives. This is a critical leadership role requiring strong presence in the room, the ability to manage stakeholders, and the expertise to drive alignment across business and technology functions.

The ideal candidate will bring deep end-to-end L2C process knowledge, a strategic mindset, and a proven track record of managing senior stakeholders, navigating change, and delivering excellent outcomes., ? 8+ years of project and program management experience, with a minimum of 3 years leading large-scale Lead-to-Cash or Quote-to-Cash programs

? Basic Knowledge of L2C process areas including Lead to opportunity Management, CPQ, CLM, Order Fulfilment, Billing, and Revenue Recognition

? Ability to demonstrate strong leadership presence, with the confidence to lead conversations, constructively challenge ideas, and foster respect in any setting

? Hands-on experience delivering complex Salesforce programs (Sales Cloud, CPQ, Billing, CLM) or similar platforms

?Proven ability to successfully lead multiple delivery teams and cross-functional contributors to achieve outstanding results.

? Extensive expertise in Agile, Waterfall, and Hybrid project delivery models, with a proven track record of applying the right methodology to maximize project success

? Proficiency in collaboration and delivery tools (Jira, Confluence, PSA , Smartsheet, etc.)

Preferred Qualifications:

? Salesforce Certifications: Salesforce Administrator , or equivalent

?PMP, PRINCE2, or Agile certifications (Scrum Master, SAFe)

?Industry experience in SaaS, Manufacturing, Telecom, or other sectors with complex L2C processes

If you're a dynamic project leader who loves solving challenges, delivering impact, and working with cutting-edge technology, we'd love to hear from you!

At Shiftlogic, we empower businesses to master the revenue lifecycle. Our mission is to create exceptional outcomes by putting our team, clients, and innovation at the center of everything we do. We envision a future where businesses seamlessly manage their revenue processes, driving growth and efficiency. With over 170 Salesforce certifications and accreditations, a team of more than 35 exceptional and talented revenue lifecycle experts, and over 100 successful implementations, we pride ourselves on our expertise and experience. Our people-first philosophy fosters a flexible work environment and a strong commitment to personal development, enabling our team to thrive in an innovative, collaborative space., Shiftlogic.io A Salesforce Consulting Partner: Using the power of technology and our proven implementation methodology, we at Shiftlogic.io help companies transform the way they manage their revenue lifecycle, from customer acquisition to contract renewal and everything in between. Imagine, correctly configured solutions, accurately priced proposals resulting in better margin attainment, reduced revenue leakage, financial efficiency and improved revenue visibility and forecasting. These are just some of the successful outcomes our customers can expect when working with us. With over a dozen years immersed in the revenue management domain, both on and off the Salesforce platform, it is safe to say, we have the experience your Salesforce implementation needs, whichever Cloud you are planning to introduce into your organisation: Sales, Service, Manufacturing, Commerce, Experience or Revenue. Whether you are looking for a tailored or accelerated solution, or perhaps design authority or managed services, we have the right service you need.