Internal Applicants Only - Research Support Officer

• Provide detailed advice and guidance on research grant applications, ethics and open access processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, contributing to the resolution of more complex issues.
• To provide support for research grant administration, utilizing the Worktribe Pre-Awards module for costing, approval and submission of research proposals.
• Assisting the Research Manager and other relevant RSERV Colleagues in supporting academics with the drafting and preparation of research funding applications, ensuring that documents are produced in the form required by the School, University and funding bodies.
• Develop detailed knowledge of University procedures in relation to research funding, open access, ethics, research support and the Research Excellence Framework.
• Provide advice on the awarded terms and conditions of research grant budgets. Provide data on research grants for inclusion in a variety of management information reports.
• Advise grant holders on financial aspects of research grant awards, liaising closely with colleagues across the Research Service and other relevant Professional Services functions.
• Assist the Finance team in reviewing research expenditure against previously defined budgets and support production of accurate financial reports to budget holders.
• Investigate and disseminate information about appropriate research funding opportunities, conferences and other research events.
• Advertising, administering and processing applications for internal funding programmes.
• Provide support to research assessment exercises such as the Research Excellence Framework.
• To provide administrative support to the Directors of Research, the School Research Committees, and the Research Ethics Committee, setting the agenda, preparing papers, servicing meetings and following up on action points.
• Take responsibility for research visitors to the School, processing initial visitor requests and co- ordinating all arrangements for the visit.
• Maintain up to date records of staff publications, staff profile information, and ensuring open access policies are adhered to.
• Maintain up to date records of grant applications, awards and other relevant data.
• Provide support, as required to the organisation of research conferences and other large research-related events within the School.
• Collaborate with others within the Research service, the School and more widely where appropriate in order to make recommendations for developments of established processes and procedures.
• Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required.
• Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate.
• Where appropriate, to undertake other administrative duties in support of colleagues in the BIOSI Research Office team, the wider Research Service and the School of Biosciences., * As part of a team, deliver frontline services to students and staff, answering a wide range of queries, resolving issues and making referrals where needed.
• Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required.
• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
• Abide by University policies on Health and Safety and Equality and Diversity.
• Perform other duties occasionally which are not included above, but which will be consistent with the role.

Do you have experience in Oracle?, 1. NVQ 3/A-Levels or equivalent., 2. Experience of working in an administrative role with knowledge of research grant administration, ethics, or open access

3. Proven ability to take responsibility for a distinct area of work.
4. IT literate with excellent Excel skills and the ability to set up standard office systems and procedures and make improvements as appropriate.

Customer Service, Communication and Team Working

5. Ability to communicate specialist and complex information effectively and professionally to a range of customers with varying levels of understanding.
6. Proven ability to advise and influence key stakeholders, managing a wide range of questions and issues sensitively and proactively.
7. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.

Planning, Analysis and Problem solving

8. Evidence of ability to solve problems using initiative and creativity; identify and propose practical solutions and to resolve problems where there are a range of potential options available.
9. Evidence of ability to analyse processes and procedures, and advise on improvements, taking action within own area of responsibility.
10. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work., 11. Degree or an equivalent qualification or equivalent work-related experience.
11. Experience of working in a Higher Education environment.
12. Experience of using Worktribe for grant application costing, approval and submission.
13. Excellent working knowledge of financial processes and procedures with experience of working with financial software packages such as Oracle.
14. Experience of using business intelligence systems such as Business Objects.
15. Fluency in Welsh, written and oral.

Cardiff is an ambitious and innovative university located in a beautiful and thriving capital city. Our world-leading research was ranked 5th for quality amongst UK universities in the 2014 Research Excellence Framework and we provide an educationally outstanding experience for our 30,000 students. With an annual budget in excess of £500 million and around 6,000 staff, Cardiff is a member of the Russell Group of the 24 leading UK research-intensive universities. The University has 24 academic schools grouped into three colleges: Biomedical & Life Sciences, Physical Sciences & Engineering and Arts, Humanities & Social Sciences. The University's ambition is to rank consistently among the top 100 universities in the world. Cardiff is also developing its Innovation System through a focused programme of investment in people and infrastructure. Research funding secured from competitive, external sources exceeds £100 million annually and the University aims to grow this further through winning grants from a wide range of national and global sources. The Research Service supports the University's research community in initiating and delivering research and innovation activities. Led by the Director, Vanessa Cuthill, we provides services via over 100 expert staff organised in five specialist teams: Research Grants Office; Research Integrity, Governance and Ethics; Research Development; Research Commercialisation and Impact; Research Strategy and Operations and Business Engagement and Partnerships. The Department works closely with academic and professional services staff from all areas of the institution.