Software Developer - Case Management Systems

Do you enjoy solving problems, building smart solutions, and helping people get the best out of technology? We're looking for a Case Management Software Developer to join our team and play a key role in shaping and supporting our legal case management software (SOS Legal).

This is a chance to combine technical expertise with real-world impact helping colleagues deliver outstanding client care while keeping our systems efficient, secure, and future-ready., · Career progression plans (including financial / mentoring support towards professional qualifications where desired).

· Flexible and hybrid working available for experienced/qualified (lawyer) roles.

· Social events programme with larger event invitations extended to partners & families.

· Company gifts for celebrations and special life events.

· Commitment to charitable initiatives (currently main corporate sponsor of Acorns Children's Hospice).

What the job involves:

· Enhancing and maintaining SOS scripts, functionality, and integrations.

· Troubleshooting and resolving scripting issues raised via help desk logs.

· Designing and specifying solutions for system enhancements requested by the business.

· Developing solutions using SOS Legal's bespoke IDE (and external tools where needed).

· Creating and maintaining document precedent templates tailored to user needs.

· Participating in code reviews to ensure maintainability, security, and coding standards.

· Identifying and tackling technical debt proactively.

· Coordinating testing of solutions with the right stakeholders.

· Handling case management admin (new users, permissions, branches).

· Supporting end users with queries and issues, ensuring smooth system usage.

· Collaborating with and covering team members when required.

· Ensuring compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs, and accounting requirements.

Do you have experience in Organizational skills?, · Experience with legal case management systems, workflows, or low-code platforms.

· Strong problem-solving skills with the ability to plan effective, timely solutions.

· Confident communicator, both written and verbal.

· A motivated, organised team player with a reliable, structured approach.

· Logical thinker who can explain technical issues clearly and simply.

· Passionate about delivering exceptional client care.

· Excellent organisational skills with the ability to meet strict deadlines.

· Proactive, self-motivated, and eager to learn and grow within the legal sector.

We are passionate about people being the best that they can be. We do this by providing a comprehensive package of high-quality Company benefits and rewards.

The Company is committed to the Real Living Wage Foundation and we also hold the Disability Confident accreditation.

· Competitive salaries with annual review.

· Annual tax-free* profit-share.

· 25 days holiday + birthday + ex-gratia day + UK Bank Holidays + long service awards.

· Company salary-sacrifice pension scheme (4% from Talbots: 4% from employees).

· Group Life Insurance (3 x annual salary).

· Enhanced Company Sick Pay.

· Comprehensive Employee Assistance Programmes.

· Perkbox employee rewards & benefits platform.

· Medicash Health Cash Plan.

· Financial Health & Wellbeing Provision.

· Bank of Talbots (Annual employee credit for legal fees).

· Salary Sacrifice schemes.

· Established Company progression framework., Job Types: Full-time, Permanent

Pay: From £45,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Profit sharing
• Referral programme

Application question(s):

• What are your salary expectations for this position?
• What is your current notice period?
• Please provide your full home address.
• Are you looking for Full time or Part Time positions?
• What working hours would this be?
• Do you require any hybrid working structure? If yes, please detail.
• How long would the commute take you to this office?
• What is your interview availability for this application?
• Do you have any planned holidays in the next 12 months, or other commitment we should be aware of?
• Which computer programmes / software are you familiar with?

Talbots Law is proud to be an Employee-Owned Company and a member of the EOA. We were the first Employee-Owned Law Firm in the West Midlands. Talbots is a Values led Company with a shared vision of "Working every day to be the best" for our people, our clients, and for our communities.