IT Asset Manager (FinOps)

Are you ready to take ownership of cloud cost optimisation at a scale few organisations can match-impacting services used by 22 million people every day?

Do you want to shape how one of Europe's largest digital transformations manages its hybrid cloud investments, ensuring every pound delivers real value?

Could your expertise in FinOps and cloud governance help drive accountability and innovation across a multi-cloud environment in a mission-critical public service?

This is a fantastic opportunity to join DWP Hybrid Cloud Services (HCS) and to be part of the one the biggest digital transformations in Europe, implementing leading edge technologies with the user at the centre of everything we do - we create innovative digital solutions that make a difference to the lives of our 22 million users.

We are looking for an IT Asset Manager (FinOps) to support the HCS Transformation and Governance FinOps team, who are responsible for delivering high-quality analysis of departmental Digital Cloud Services to increase the organisation's ability to understand cloud costs and provide accountability to variable cloud spending.

You will play a pivotal role in shaping how we manage and optimise our cloud infrastructure costs, ensuring investment in technology delivers real value., As an IT Asset Manager (FinOps) you will be responsible for delivering high-quality analysis of departmental Digital Cloud Services.

The key purpose of this role is to deliver accurate and efficient cost & usage reporting and analytical insight for the Digital Cloud Services that you work with.

You will ensure the business understands how people are using our Digital Cloud Services and will focus on undertaking analysis that will drive cost optimisation and efficiencies to improve the unit economics of Digital Cloud Services.

The roles and responsibilities include:

• Develop asset management standards, plans, processes and procedures based on organisational policies and standards.
• Agree the scope of asset management standards, plans, processes and procedures with stakeholders to optimise the capture and use of asset management data.
• Manage asset management plans and ensure that changes to them are properly impacted, approved and communicated.
• Develop and apply processes, techniques and tools to capture, track, correct and report on assets and associated data to ensure for accuracy and completeness.
• Support the creation of formal Asset Management baselines.
• Use Asset Management data to carry out impact assessment of changes to software and hardware volumes and provide team approval for changes where applicable.
• Verify implemented changes to protect against unauthorised change and accidental non-compliance.
• Update asset data as part of the implementation of approved changes.
• Ensure that process interfaces with other functions are clearly defined.
• Audit asset management data to check for accuracy and address / recommend corrective actions.
• Report on the status of asset management data and process performance.
• Build and maintain relationships with key stakeholders.
• Identify risks and issues, escalating them via your manager or the relevant stakeholder as appropriate.
• Track/measure cloud usage and cost profile and use data to inform key stakeholders of potential opportunities for cost efficiencies with Digital Cloud Services.
• Monitor efficiencies for continual improvement and track delivery.
• Be skilled in Cloud Analytics dimensions and metrics and limitations of these.
• Build and create quality accessible reports in Microsoft PowerBI.
• Deliver high-quality analysis that provides meaningful and actionable insights to improve the service, proactively offering suggestions of ways to improve the service.
• Identify and communicate Cloud service performance, actionable stories and business insights from the data to stakeholders and the team, to inform design and optimisation decisions.
• Supply of high-quality service data via the performance platform and other internal dashboards to allow data-driven decisions based on visualisations, alerts, dashboards and feeds., If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Security Clearance Requirement

You must meet the security requirements before you can be appointed. The level of security needed is security check.

Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period.

For further information on National Security Vetting please visit the Demystifying Vetting website., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Do you have experience in Presentation skills?, When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Experience in working with stakeholders to define and develop appropriate KPIs, that reflect the goals of the business.
• Proven ability in the use of large volumes of data, and prepare it to present analysis and visualisations in clear ways that enable decision making.
• Working knowledge of FinOps and understands how to use data to recommend the best use of digital cloud services.
• Experience in using data to work with stakeholders and influence change whilst confidently communicating with senior stakeholders to support making effective decisions.
• Track record of providing information and advice to optimise value, control costs, manage risks, support decision-making and meet regulatory or contractual requirements., Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary.

Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum.