Application Management & DevOps Engineer (B2C Platform)
Role details
Job location
Tech stack
Job description
We are looking for an experienced Senior Application Management & DevOps Engineer (B2C Platform)) to take responsibility for the application management of a large-scale B2C platform.In this role, you will ensure stable operations, compliance with Service Level Agreements (SLAs), and continuous improvement of our application landscape.You will work closely with a Senior Project Manager based in Germany and support a long-term project setup with a duration of more than 3 years.This is a hands-on role combining Frontend, Backend and DevOps responsibilities, with strong ownership of operations, support, and enhancements, * Application Management: Ensure stable and reliable operation of a customer-facing B2C application according to agreed SLAs.
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Incident & Problem Management: Identify, analyze, and resolve production incidents and technical issues. Perform root cause analysis and implement long-term fixes.
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Support & Enhancements: Work on application support tickets as well as enhancement requests based on business needs. Participate in on-call support on a need basis.
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Release & Update Coordination: Plan and support software releases, updates and system upgrades in collaboration with DevOps and development teams.
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Change Management: Implement and coordinate application changes while minimizing operational impact.
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Stakeholder Collaboration: Closely collaborate with German project stakeholders, architects and product owners. Act as technical interface between operations and development.
Requirements
Knowledge of backend development (e.g. Java, Node.js, .NET, or similar)
- Frontend Technologies: Experience with modern frontend frameworks (e.g. React, Angular, Vue.js)
- DevOps & Cloud: Microsoft Azure |, Azure DevOps, Kubernetes, Git, CI/CD pipelines, Container-based application architectures
- Experience working with modern cloud infrastructures and microservice-based architectures
- Solid understanding of ITIL service management processes
- Willing to work as a 24/7 support, working in well-coordinated shifts within a supportive team, with schedules designed to keep your work-life balance
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills
- Fluent in written and spoken English
- Ability to work independently and take ownership
- Strong learning mindset and ability to adapt quickly to new technologies