Data Center Facility Operations Manager, DCC Communities

job responsibilities * Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. * Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. * Drive safety and security culture and compliance within the team. * Hire, coach, and promote team members. Responsible for team's career development and performance management. * Promote healthy team culture and peak morale. * Effectively and efficiently manage the operations budget and expenditures. * Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. * Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. * Utilize root cause analysis and troubleshooting/problem solving skills. * Respond to out-of-hours emergency calls. * Role may support more than one location/site. * May assist in the build out of new facilities and assist in projects to increase current facility efficiency. * Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks. Physical Requirements * Participate in group lifts for 40+ pounds. * Maintain balance and perform construction tasks while on a ladder. * Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position. * Work in an environment requiring provided ear protection. A day in the life We are seeking a Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. About the team AWS Infrastructure Services owns the design

planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain-and we're looking for talented people who want to help. Basic Qualifications * High school or equivalent diploma * 4+ years in a management position with 5 or more direct reports * 5+ years of relevant work experience in a data centre or other mission-critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience Preferred Qualifications * Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline) * 5+ years in a management position with 5 or more direct reports * 7+ years of working in a data centre or other mission-critical environment with an emphasis on building and equipment operation * An excellent understanding of the electrical and mechanical systems involved in critical data centre operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units * Strong verbal and written communication skills, technical writing or business justifications (white paper experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from, $119,400/year in our lowest geographic market up to

$227,800/year, in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. #J-18808-Ljbffr

Data Center Facility Operations Manager, DCC Communities Job ID: 3017220 | Amazon Data Services, Inc. How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's largest data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world's largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Facility Managers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it's how we have helped define ourselves as leaders in the industry. Let's work hard, have fun, and make history! Key