APPLICATION & EDI SPECIALIST

At Just Brands, we live and breathe menswear - from the rugged appeal of PME Legend to the refined style of Vanguard and the modern edge of Cast Iron. As we expand across Europe, seamless IT and B2B integrations are key to our success. To strengthen our IT Operations team, we're looking for a Application & EDI Specialist who combines a service mindset with an interest in technology and continuous improvement. You'll support and improve our business applications (ERP, Colect, SpendCloud, TravelPerk, Declaree, Okta) and keep our EDI data exchanges with partners running smoothly. This role blends functional application management, EDI coordination, and customer interaction. You'll learn on the job, get involved in small improvement projects, and grow into a trusted member of the IT Operations team., * Application Management & Support: Manage and support internal applications, handling user access, troubleshooting, and small system improvements. Help test new features and support change requests with vendors or internal teams.

• EDI Monitoring & Coordination: Oversee daily EDI workflows (orders, invoices, product data). Detect and resolve data exchange issues, coordinate with our EDI partner (e.g. eBiss via BizQit), and communicate updates to internal teams and customers.
• Customer Contact: Act as a point of contact for B2B partners regarding EDI questions or issues. You'll represent Just Brands professionally, ensuring partners get clear and timely support while maintaining smooth relationships.
• Continuous Improvement: Spot recurring issues and propose enhancements in configurations, procedures, or documentation. Contribute to small IT Operations projects that improve systems and processes.
• External Partner Collaboration: Coordinate with external IT and software partners for escalations, updates, or new features, keeping communication efficient and solution-focused.
• Knowledge Sharing & Documentation: Record procedures, create simple user guides or FAQs, and help cross-train colleagues so the team can back each other up., * Taken ownership of daily EDI operations and become a trusted contact for internal and external partners.
• Improved user satisfaction and response times for application support.
• Helped identify and implement small system or process improvements within IT Operations.
• Gained solid working knowledge of our key applications and EDI setup.
• Built strong relationships with colleagues, customers, and vendors through clear communication and follow-up.
• Proven that you can handle responsibilities independently while growing toward a broader Application or Integration Specialist role.

Do you have experience in XML?, Do you have a Bachelor's degree?, Who You Are

• Education: HBO (Bachelor's) or higher in ICT, Business IT, or related field. WO is welcome.
• Experience:

o 1-3 years of experience in IT support, helpdesk, or application management OR o 3+ years of customer contact experience with proven IT affinity (e.g. relevant study, certification, or strong personal interest in technology).

• Skills & Qualities:

o Clear and confident communicator with a service mindset. o Eager to learn and proactive in improving processes. o Organized, reliable, and detail-focused. o Strong sense of ownership and teamwork. o Basic IT understanding of SSO, EDI principles, FTP, and data formats (CSV/XML).

• A dynamic, international environment within a growing fashion brand.
• Real learning opportunities in application management, integrations, and IT operations.
• Hands-on responsibility from day one with visible impact.
• Supportive, collaborative IT team that values knowledge sharing.
• A full-time role based in Lijnden, with the possibility to work from home one day per week
• Competitive salary and benefits, including full travel cost reimbursement, generous staff discount an excellent pension plan and 25 vacation days.
• A stable and innovative company that promotes internal growth.