Risk Support Analyst NL

• Handle Know Your Customer (KYC) cases with precision and attention to detail, ensuring compliance with company policies.
• Communicate with customers to obtain necessary documentation and information for KYC cases.
• Respond to and efficiently resolve operational risk-related tickets, maintaining accurate records and communicating updates.
• Perform basic onboarding checks, verifying customer information for smooth onboarding processes.
• Assist the Operational Risk management in handling ad hoc cases and special investigations, conducting analysis for decision-making.
• Maintain accurate and up-to-date documentation for all activities related to KYC cases, tickets, and onboarding checks.

Do you have experience in Risk management?, * Experience in operational risk, compliance, KYC/AML, with a financial services company or other fintech company (strongly preferred)

• Customer facing contact experience
• Familiarity with automated KYC checks
• Self-starter mentality with the ability to perform well under pressure, eager to learn and develop new skills, comfortable working with technical tools
• Excellent skills with Google Sheets or Excel; ability to digest and analyze data and create visual reports on short notice
• Solid research, communications, analytical, organizational, and interpersonal skills
• Relevant AML KYC certification preferable, e.g. ACAMS, CKYCA etc.
• Fluent in English.
• It's not required to have experience working remotely, but considered a plus

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is €53.250-€59.000 EUR, Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

Remote is solving modern organizations' biggest challenge - navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!, Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.