IT Support Technician

Our client is seeking a proactive and motivated I.T. Support Technician to join our IT team. You will deliver high-quality 1st and 2nd line support, ensuring staff across all sites have reliable access to systems, devices, and services.

This is an exciting role for someone who enjoys technical variety, problem-solving, and taking ownership of day-to-day IT operations within a dynamic environment. Key Responsibilities

• Provide 1st & 2nd line support in person, over the phone, and via remote tools.
• Log incidents, prioritise issues, and maintain accurate helpdesk records.
• Build, configure, and deploy PCs, laptops, mobile devices, tablets, and other equipment.
• Manage stock levels, asset tagging, and the inventory system.
• Support Microsoft 365 adoption, including Teams, SharePoint, Office apps, and basic admin tasks.
• Assist with network support, wireless infrastructure, and device configuration.
• Perform scheduled pre-event checks and provide on-call technical support as required.
• Liaise with suppliers, obtain quotes, and follow procurement procedures.
• Support deployment processes including Autopilot and Intune.
• Ensure equipment is regularly reviewed, updated, and maintained.
• Produce documentation and follow established IT procedures., We cover the full spectrum of roles, from entry-level to senior leadership, across multiple industries:
• IT & Technology: Software Engineers, Cloud & DevOps Specialists, IT Support, Cybersecurity, CTOs and more
• Sales: Business Development, Account Management, Inside Sales, Sales Leadership
• Digital & Marketing: Brand, Communications, Social Media, SEO, PPC, Content, Marketing Executives through to CMOs
• AI & Data: AI Engineers, Data Scientists, Analysts, and emerging tech specialists

Whether you're hiring a Fullstack Developer in Leeds, a Sales Executive in London, a Marketing Manager in Birmingham, or an AI Engineer in Manchester, we can help., Our ethos is simple: deliver a consultancy-style recruitment solution where people always come first.

• We use the latest recruitment technology to ensure smooth, transparent processes.
• We keep candidates informed at every stage of their journey.
• Our consultants are free from unnecessary call targets, if we contact you, it's because we have something valuable to share.
• We provide ongoing support and advice, with many of our original candidates now returning as hiring managers.

• Strong communication skills and a friendly, approachable manner.
• Able to work independently and as part of a small team.
• Highly organised with excellent prioritisation skills.
• PC building and configuration
• Windows 11, Apple iOS, mobile OS support
• Microsoft 365 applications & basic administration
• Active Directory & Group Policy
• Printer troubleshooting
• Intune / Endpoint Manager (MDM)
• Networking fundamentals
• Remote access and remote support tools

Desirable: Switches, wireless access points, VLANs, ethernet/fibre basics, network troubleshooting.

• Employee & store discounts
• Free on-site parking
• Sick pay, * "Extremely helpful, competent, and professional. Mike went above and beyond to provide the best service possible." - Harry, Service Delivery Manager
• "Adria Solutions supported me through the whole process and guaranteed a rewarding end. Highly recommend." - Emmanuel, Software Engineer
• "My new job wouldn't have happened without Adria Solutions. They always kept my needs front of mind." - Anthony, Technical Consultant
• "Handled my recruitment experience professionally and efficiently." - Karen, Product Manager
• "Fantastic company. I got a new job within a week thanks to Adria!" - Megan, Project Manager

Adria Solutions Ltd is a family-run recruitment consultancy, established in 2004. From our base in Cheshire's leafy suburbs, we've grown into a trusted partner for businesses across Manchester, the North-West, and the wider UK. While our roots are in IT recruitment, our reach now spans Sales, Digital, Marketing, and AI, helping companies secure the talent they need to thrive in fast-moving industries. Our reputation has been built on long-term relationships and word-of-mouth recommendations. Many of our earliest clients still work with us today, considering us one of the most reliable recruitment partners in the region., We are not a typical recruitment agency. We combine a personal, boutique service with the technology and reach of larger firms. * Personal, not pushy: We believe recruitment works best when built on honest conversations, not hard-sell tactics. * Specialist consultants: Our team are entrepreneurial thinkers who understand how businesses grow and what it takes to succeed in competitive markets. Adaptable approach: Every client and candidate is different, so we tailor our service rather than follow a one-size-fits-all process.