PRODUCT OWNER TECHNICAL

The Product Technical Owner will perform the following principal duties: a) Solution Architecture Design

• Participate to the design of the overall Indico solution architecture
• Map integration points with existing enterprise systems (Physical Security, Zoom, SharePoint, Interpretation Management System, Online Registration, Document Management System, etc.)
• Define data models and entity relationships
• Establish security framework and compliance controls
• Create technical documentation and solution blueprints

b) System Configuration and Customization

• Participate to configuration of Indico to meet business requirements
• Direct development of custom entities, forms, workflows, and business rules
• Guide creation of custom dashboards and reports

c) Systems Integration

• Orchestrate integration between Indico and third-party systems
• Lead development of APIs and integration middleware
• Ensure enterprise architecture standards compliance

d) Systems Testing. System Integration Testing and User Acceptance Testing (UAT)

• Create system, system integration test scripts
• Create UAT test scripts that meet acceptance criteria
• Employ automated testing where possible
• Participate in system testing, system integration testing
• Manage User Acceptance Testing with the end users

e) Change Management

• Develop user training materials and documentation
• Coordinate training sessions for different user groups

Deliverables - The Product Technical Owner will work in collaboration with project and implementation team to achieve the following deliverables: a) Solution Architecture Package

• High-level solution architecture diagram
• Detailed technical architecture specifications
• Integration architecture blueprint
• Data model and entity relationship diagrams
• Security and compliance framework document

b) Design & Configuration

• Functional Design Documents
• Detailed functional specifications
• System configuration documentation
• Customization design documents
• UI/UX design mockups

c) Technical Specifications

• Custom development specifications
• Code documentation and standards
• API design and integration specification documents

d) Data migration strategy and plan

• Source-to-target data mapping documents
• Data transformation rules and scripts
• Data validation criteria and test cases

e) Integration

• Integration requirements specification
• Interface control documents
• API documentation
• Integration test plans and test cases

f) System testing, system integration testing and user acceptance testing (UAT)

• System (unit) test scripts
• System integration test scripts
• User acceptance test scripts to meet acceptance criteria
• Test reports for the different testing

g) Post-Implementation Phase Deliverables

• Transition to operation procedures
• Operational Support
• System Documentation

h) As-built solution documentation

• System administration guide
• Operations manual
• Maintenance procedures and schedules
• Backup and disaster recovery documentation

Reporting - The Product Technical Owner will work under the supervision of the ERP Solution Manager (ESD / External Applications Team). Profile (e.g. area of specialization/expertise, specific knowledge/skills/experience) a)Education and Certification - Required

Do you have experience in SharePoint?, Do you have a Bachelor's degree?, * University degree in information technology, computer science or a related field. Significant experience in the required field could be considered in lieu of the IT-related degree.

Education and Certification - Desirable

• Project Management certification (PMP, PRINCE2, or equivalent);
• ITIL certification.

b) Experience - Required

• 10+ years of experience in piloting development teams;
• 5+ years of specific experience with Python language;
• 5+ years in managing containerized cloud environments (Docker / AWS);
• Background in creating test scripts and conducting user acceptance sessions and reporting
• Experience in post-implementation support and continuous improvement initiatives;
• Track record of successful stakeholder management at executive levels.

B) Experience -Desirable

• Experience with configuring Indico solution;
• Experience in change management and user adoption strategies;
• Proven ability to manage project budgets, timelines, and resources.

c) Language - Required

• Excellent communication skills; spoken and written English

d) Job Related Competencies - Required

• Ability to architect and oversee the development of complex software solutions, ensuring alignment with business needs and technical standards.
• Advanced knowledge of Python language
• Strong problem-solving skills, with the ability to analyze business requirements and technological trends to inform solution design.
• Excellent communication skills to facilitate collaboration between business and technical teams, and to ensure clear understanding of requirements and solutions.
• Capacity to thrive in fast-paced, evolving environments, and to adapt solutions as business needs and technologies change.
• Commitment to leading software and user acceptance testing and ensuring the delivery of high-quality, maintainable, and secure systems.
• Proactive in identifying opportunities to enhance software development practices and processes.
• Ensures alignment with organizational technical standards and participates in IT governance activities.

e) Job Related Competencies - Desirable

• Project Management skills