desktop support technician

BCIC Swiss
Hamburg, Germany
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
€ 39K

Job location

Hamburg, Germany

Tech stack

Microsoft Windows
Network Connections
Peripherals
User Accounts

Job description

  • Provide technical support for computers, laptops, and peripherals.
  • Install, configure, and troubleshoot hardware and software.
  • Respond to user issues through calls, emails, and tickets.
  • Set up new user accounts, systems, and applications.
  • Maintain system performance through updates and routine checks.
  • Troubleshoot basic network connectivity issues.
  • Support IT equipment like printers, scanners, and A/V devices.
  • Document support activities and maintain IT inventory.

Requirements

Do you have experience in Windows?

About the company

BCIC Swiss GmbH is committed to providing comprehensive technology solutions tailored to the dynamic demands of today's digital world. Built on the principles of Swiss quality and customer-centric service, we act as a trusted IT partner for organizations ranging from emerging startups to established global enterprises.

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