Low Code Technician

Can you design and maintain digital workflows and Power Platform solutions that support accurate and efficient casework processes?, + Have a comprehensive knowledge and understanding of Drivers Medical casework processes and Fitness to Drive standards.

• Design, create, test and maintain Power Platform solutions to support operational processes, ensuring adherence to governance and data protection policies.
• Design, create, test and maintain BPMN workflows using FEEL expression logic to provide outcomes to caseworkers for review.
• Use conditional logic within Word templates to automate letter content.
• Collaborate with business analysts, subject matter experts, and testers to ensure solutions meet user needs and compliance standards.
• Contribute to structured planning and delivery cycles, including regular reviews and feedback loops, to ensure continuous improvement and alignment with business priorities.
• Monitor and troubleshoot deployed solutions, applying fixes and enhancements as needed. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process., Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 37 hours per week. We can accommodate part time applications via job share. This role is suitable for hybrid working, and therefore a combination of workplace and home-based working can be accommodated subject to business requirements. Hybrid working is a non-contractual arrangement where employees have the flexibility to work remotely combined with a minimum of 60% of their working time a month at either their principal workplace (one of the locations cited in the advert) or, when required for business reasons, visiting stakeholders and colleagues, or carrying out detached duty in another VCA workplace. There may be occasions where you are required to attend above the minimum expectation. If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details). Visa Sponsorship Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours We'll assess you against these behaviours during the selection process:

• Changing and Improving

• Delivering at Pace, This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. The selection process for this role will be: As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. Stage 1: Sift of CV and personal statement. Stage 2: Interview. You must be successful at each stage to progress to the next stage. Stage 1: Sift At sift, you will be assessed against the following Success Profile elements: Experience - you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:

• Good understanding of Drivers Medical casework processes and Fitness to Drive standards.

• Experience designing, testing, and maintaining Power Platform solutions, following governance and data protection rules.

• Ability to create and manage BPMN workflows using FEEL logic. The sift will take place from the 15th December 2025. Stage 2: Interview At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours - Changing and Improving, Delivering at Pace.

• Strengths

• Experience The interviews will take place from the 07th January 2027. This interview will be conducted in person at our Swansea and Birmingham offices. Further details will be provided to you should you be selected for interview. You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window). Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change. Further information on the selection process Feedback on your application can only be provided if you attend an interview or assessment. We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here. Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements). If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit. AI Tools and Platforms Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our https://www.civilservicejobs.service.gov.uk/csr/jpreview.cgifor more information on appropriate and inappropriate use. Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., + UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)

Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Do you have experience applying governance, data protection, and automation logic to improve operational workflows and user outcomes?, + Good understanding of Drivers Medical casework processes and Fitness to Drive standards.

• Experience designing, testing, and maintaining Power Platform solutions, following governance and data protection rules.
• Ability to create and manage BPMN workflows using FEEL logic.
• Ability to use conditional logic in Word templates to automate letters and documents.
• Experience monitoring and fixing digital or workflow solutions once they are in use., Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

If so, we'd love to hear from you! We are looking for 6 people to design, build, and maintain low-code solutions that support medical licensing workflows. In this role, you will develop Power Platform applications, create BPMN workflows using FEEL expressions, and automate document content generation. Your work will support the modernisation of casework processes and help improve efficiency, accuracy, and the overall user experience. You will join a collaborative environment that values recognition, involvement, development, and support for all. Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday

• Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA: Driver and Vehicle Licensing Agency - Department for Transport Careers, Alongside your salary of £30,485, Driver and Vehicle Licensing Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.

• Access to the staff discount portal.

• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Flexible working options where we encourage a great work-life balance. Find out more about the benefits of working at DfT and its agencies