Web Platform Manager

We are seeking an experienced, energetic and hands-on E-commerce Platform Manager. You will be part of a fast-paced collaborative team, you'll be responsible for running profitable campaigns, promotions and merchandising the site, as part of a connected omni-channel customer experience.

Working with development partners, agencies and being comfortable with data and analytics to inform your plans, you'll be a key player in helping execute our aggressive growth strategy.

Key Responsibilities

• Developing, driving and implementing trading plans to hit commercial targets and other KPI's

• Ensure acquisition channel strategies and plans drive site traffic, ROAS and other digital marketing metrics.

• Manage the performance of online inventory online; including NPD, optimise listings and maintain data accuracy.

• Merchandising the website, including maintaining current functionality and development of new. E.g. cross -selling, etc.

• Optimise on-site search & nav, CRO activities, driving product ratings and reviews.

• Working with supply teams to ensure strong product availability and fulfilment teams for efficient and profitable despatch.

• Use of data and analysis to inform all activities.

• Own weekly reporting and produce actionable insights to drive conversion, including commercial performance, competitor activity, site performance etc.

Strong online retail experience and commercial background

• Highly competent in website functionality, online CX, digital marketing, and online merchandising.

• Experience using digital tools and platforms, including Google Analytics, Power BI. BigCommerce, Shopify experience desirable

• A strong analytics background and a good understanding of conversion rate optimisation, digital marketing and SEO.

• Ability to work in a fast-paced business with aggressive growth plans.

• Passion for the pet sector and our wide product range

• Willingness to learn new skills and keep pace in the ever-changing world of online retail.

• Strong Excel skills

• Competitive salary and benefits package.
• Opportunities for career development and progression.
• A supportive and friendly work environment.
• Employee discounts on pet products.
• Regular team events and activities.

Job Types: Full-time, Permanent

Pay: £35,000.00-£38,000.00 per year

Benefits:

• Employee discount
• Free parking
• Private medical insurance
• Work from home

Work authorisation:

• United Kingdom (required)