CRM Product Owner

Redcare Pharmacy
Sevenum, Netherlands
10 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German

Job location

Remote
Köln, Germany

Tech stack

Agile Methodologies
Data Governance
Data Integration

Job description

This is your chance to shape the CRM landscape for our B2B partners-media partners, marketplace sellers, and more-at the very heart of our evolving digital ecosystem. You'll have ownership of a key system that bridges business and IT, offering both strategic influence and hands-on impact in a fast-paced, collaborative environment. It's a greenfield approach-you'll build something meaningful from the ground up., You'll work with modern CRM systems, data integration platforms, and agile product management tools. Experience with automation, data governance, and tools supporting B2B customer lifecycle processes will be valuable.

About your tasks:

  • Strong understanding of CRM strategy, customer lifecycle, and B2B processes.

  • Owns the functional development of the CRM platform for B2B partners such as marketplace sellers or media partners - defining and managing the product roadmap, backlog, and priorities.

  • Defines and aligns business requirements and data/interface needs across teams, translating them into user stories and ensuring consistency.

  • Understands CRM concepts and automation in B2B environments, including sales, onboarding, and media-related processes.

  • CRM & Data Expertise: Experience in retail media, partner management, or campaign processes., In order to provide you with the best possible support for your individual needs - whether it's living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

  • Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.

  • Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.

  • Personal development: Grow! We support and encourage your individual development through various in- and external trainings.

  • Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.

  • Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.

  If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Requirements

Do you have experience in Product management?, * You bring experience in CRM implementations, ideally in a B2B context, and can navigate between vision and execution.

  • You have strong experience with agile methodologies and are confident in managing stakeholder expectations across business and IT.

  • You understand data quality, privacy (incl. GDPR) and have worked on CRM tools involving campaign or partner management.

  • You are fluent in English; German is a plus.

About the company

Hi, we’re Redcare Pharmacy. Before anything else, we put the health of our customers and employees first. 

We believe that we can only move forward if we create a healthy working environment that promotes personal and shared growth. Because without one, we simply wouldn’t be able to thrive. 

With passion, pioneering spirit and the most innovative tools, our international teams work continuously on our brands, products and services. We’re Europe’s No.1 one-stop pharmacy – and we want to keep it that way. Why not join us?

Start your #Redcareer at Europe's largest online pharmacy now.

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