Accommodation Support

Our Accommodation Team manages two dedicated sites in the UK, supporting approximately 2,400 HMRC Market Unit (MU) and visiting Capgemini UK team members. We ensure smooth operations across real estate, facilities, and compliance. Our responsibilities include:

• Managing leases and supplier contracts (catering, facilities services, vending, etc.)
• Overseeing MU real estate projects and initiatives
• Delivering site services (cleaning, maintenance, refurbishments)
• Driving procurement for accommodation-related needs
• Ensuring compliance with Environmental ISO, Security ISO, and UK Health & Safety standards
• Supporting sustainability and legislative requirements, As Accommodation Support, you'll play a key role in day-to-day site operations and project support. This is a 100% on-site role in Telford, with occasional travel to other managed sites., * Assist with procurement activities, including raising and reconciling purchase orders
• Manage the Accommodation inbox, responding to queries and escalating as needed
• Liaise with workplace services supplier (ISS) on reception, parking, visitor coordination, and service improvements
• Support events across the estate in collaboration with the Communications Team
• Coordinate meeting room requests and assist with minor events
• Work with Learning & Development teams to ensure training setups and catering requirements are met
• Maintain accurate data and reporting for senior stakeholders
• Contribute to real estate projects and continuous improvement initiatives

• Strong Excel skills (formulas, data manipulation)
• Flexible, proactive approach with a willingness to learn
• Excellent customer service mindset and communication skills
• Attention to detail and ability to produce accurate reports
• Proficiency in Microsoft PowerPoint, Word, and Outlook
• Ability to work collaboratively with internal teams and external suppliers
• Commitment to high standards in facilities and compliance
• Interest in learning Health & Safety and Security legislation