IT Support Engineer - On-Site
Role details
Job location
Tech stack
Job description
We're looking for an IT Systems Engineer who enjoys problem-solving and collaborating to provide first, second, and third line support for Defence IT systems.
What you'll do:
- Support and maintain a virtual server environment (VMware)
- Provide assistance for Windows 10 and Windows Server 2012/2016 platforms
- Maintain VTC equipment and ensure smooth operation
- Administer Active Directory
- Install and configure PCs, servers, printers, and peripherals
- Diagnose and resolve LAN and WAN issues
- Log and escalate faults and service requests
- Maintain crypto equipment (including firmware loading
This role is on-site due to system classification. Our team works flexibly to ensure coverage during working hours, and there are no out-of-hours service level agreements for this system.
Requirements
- Experience working within the UK MOD or similar secure environments
- Experience supporting Defence IT systems
- A collaborative approach and willingness to learn new technologies
Benefits & conditions
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
Our Culture:
Our values stand on a foundation of safety, integrity, inclusion, and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we are more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.
