System Administrator

As a System Administrator (m/f/d), you will be a core pillar of our infrastructure team, blending deep technical administration with essential user support. With your expertise in system administration, user support, and IT process automation, you will drive the operational excellence of our IT landscape, ensuring the optimal execution and scalability of our company strategies. This hybrid role is based at our Lohne office, where your expertise will directly support our growing team and technological ambitions, including the innovative use of AI and automation., * System & Network Administration: You design, maintain, and secure our Mac-based technical infrastructure, covering our local office hub in Lohne and remote environments

• Authentication & Security: You manage and maintain our network infrastructure, including firewalls, security protocols, and robust authentication services (IdP) to ensure network integrity and user access control
• Hardware & Device Management (MDM): You maintain our device management utilizing solutions like Apple Business Manager (ABM) and an MDM (e.g., Kandji/Jamf) to automate the full lifecycle of macOS and iOS devices, from procurement and inventory to on/offboarding
• Software & SaaS Tool Management: You maintain and automate our comprehensive tool stack, managing licenses, contracts, and application upgrades for services like Okta, Google Workspace, Microsoft 365, Slack, Atlassian (JIRA/Confluence), and various other SaaS applications
• IT Helpdesk & User Support: You serve as the technical go-to person, handling escalated helpdesk tickets, troubleshooting complex technical issues, and providing friendly, patient support across all departments
• Automation & Innovation: You leverage your understanding of APIs and tools like Workato, N8N, and Zapier to build automations for IT processes. You actively explore and integrate AI tools (like ChatGPT, Gemini, or Claude) to enhance internal workflows

• You possess a completed vocational qualification in an IT-related field (e.g., IT Specialist for System Integration / Fachinformatiker Systemintegration)
• You bring a minimum of two years of proven professional experience as a System Administrator or in a similar IT infrastructure role
• You demonstrate strong working knowledge of the Mac / iOS ecosystem and proven expertise in managing user permission management and user authentication services (IdP)
• You ideally have deep technical expertise in key platforms, specifically: Kandji / Jamf, Okta / Auth0, Workato / N8N / Zapier, Google Workspace, Microsoft Office, Network administration, Security, and Ubiquiti hardware
• You exhibit excellent troubleshooting skills and a logical, analytical thought process to create secure and efficient processes for users
• You are a collaborative team player with an approachable demeanor, making users feel comfortable seeking help and explaining complex topics in an easy-to-understand manner
• You work with a high degree of autonomy, take ownership of issues, and proactively drive solutions and process improvements forward
• You are fluent in both German and English

Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours. Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany. Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning. Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication. Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities, embracing diversity and a global perspective. Mental Health & Well-being: Access comprehensive, evidence-based mental health care with 24/7 counseling, therapy placement, on-site support, and legal and financial guidance to help you thrive at work and in life., We are an established tech startup with major tech investors Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and e-commerce vendors to automate their resource planning and focus on the things that matters most to them: their business. We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam, Berlin, Munich and Lohne (Oldenburg). You decide! At Xentral, it doesn't matter where you come from, what you believe in, or how you identify - what matters is the person you are and the skills you bring. We're a remote-first company operating across Europe, so you can work from wherever you feel most comfortable. That also means we can't offer relocation or visa sponsorship - but the good news is, relocation within Europe isn't necessary to join our team. What unites us at Xentral is not one location, but one mission: making business software simple, powerful, and accessible for everyone. We strive to create a workplace where everyone feels respected, supported, and empowered to do their best work. Convince us with your personality and your skills - and together we'll make great things happen. We're looking forward to meeting you!