Senior Business Analyst (Global BaaS & API Platforms - AI-Native)

We are looking for an AI-Native Full Stack / Developer Experience Engineer to design and deliver next-generation developer experiences for the Global BaaS platform. This role owns developer portals, SDKs, sandbox environments, and AIdriven documentation and support agents., * Build and maintain API developer portals using Apigee Developer Portal, React, Next.js, and TypeScript.

• Own sandbox and testing environments (Postman collections, contract tests) for external partners and internal teams.

• Implement developer-facing features: SDK generation (multi-language), semantic API discovery, usage analytics, and API monetization support (metering hooks).

[NOTA IAF: Todo lo relativo a IA es opcional y se puede complementar con formación durante el onboarding.]

• Automate documentation and changelog generation with LLM-assisted tools; own versioning and validation of docs.

• Provide conversational developer support (ChatOps) via ChatGPT Enterprise-backed agents, integrated into the portal and Slack.

• Implement front-end tools for SLA tracking, developer telemetry, and visualization of API workflows.

• Collaborate with Platform (Global BaaS) for gateway integrations and Backend Leads for sample apps and domain examples.

• Maintain CI/CD for DevEx services and ensure observability (Prometheus, Datadog).

Core Tech Stack

• Frontend: React, Next.js, TypeScript

• Backend: Node.js (NestJS/Express), Python (FastAPI) for tooling microservices

• API Management & Portal: Apigee Developer Portal

• Testing & Sandbox: Postman, Pact, JMeter, K6

• Observability: Prometheus, ELK, Datadog

• CI/CD & IaC: GitHub Actions, ArgoCD, Terraform

• AI Tools: ChatGPT Enterprise, GitHub Copilot, OpenAI/Azure AI for doc automation

• Security: OAuth 2.1, OIDC, mTLS where applicable

[NOTA IAF: Toda la parte AI-native (semantic search, LLM agents, automation) es deseable pero no obligatoria.]

AI-Native & DX Practices

• Use LLM-based generation for docs, changelogs, SDKs, and example code; enforce review gates.

• Provide semantic search (vector DB-backed) in the portal for API discovery.

• Offer a conversational assistant with governed LLMOps practices and audit logging., Owner of developer experience: make APIs easier to discover, adopt, and integrate through excellent tooling, smart automation, and conversational support.

• Strong proficiency in React, Next.js, TypeScript, and Node.js.

• Experience with Apigee Developer Portal and API SDK generation.

• Familiarity with OpenAPI 3.1, contract testing, and sandbox management.

• Experience integrating LLM-based documentation tooling and ChatOps assistants.

[NOTA IAF: Se valora más la base sólida en front-end/API DevEx que el conocimiento AI; AI es complementario.]

Preferred Qualifications

• Experience with semantic search, vector stores, and conversational AI for developer support.

• Familiarity with Camunda or Apache Camel for orchestrating developer tooling workflows.

• Proficiency in English and Spanish (tested).