Technology Analyst, Senior Consultant - Insurance Operations & Domain Solutions, Technology & Transformation

As a Technology Analyst (Senior Consultant), within Deloitte's Insurance practice, you'll play a key role in designing and delivering innovative technology solutions that transform insurance operations. Collaborating with business stakeholders, you'll translate needs into detailed technical solutions, ensuring alignment with enterprise architecture and security standards. Your expertise in insurance technology and emerging trends will be crucial in driving innovation and delivering impactful results for our clients. The specific roles and responsibilities of the role are as follows:

• Gather and document technical requirements, create and refine user stories, and and support the development and maintenance of the product roadmap.
• Participate in client meetings and workshops to gather requirements, supporting the translation of business requirements and architecture blueprints into detailed technical solutions.
• Contribute to technical design activities, prepare design documentation, and work with Architecture and development teams to deliver technology solutions that optimise and transform insurance operations across the value chain (e.g., Underwriting, Policy Administration, Claims, AI Tools).
• Contribute to the development of architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs.
• Support technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
• Contribute to the definition and documentation of solution architectures, including infrastructure, applications, data, and integration points, ensuring alignment with enterprise architecture principles and security standards.
• Support the evaluation and selection of appropriate technologies and platforms to meet business needs, considering factors such as scalability, performance, security, and cost-effectiveness.
• Stay abreast of emerging technologies and industry trends, particularly in areas such as cloud computing, AI/ML, automation, and data analytics, to identify opportunities for innovation to enhance solution delivery, improve processes, and drive innovation for client engagements.
• Contribute to the growth of the practice's thought leadership by developing insightful content and perspectives on emerging trends in insurance operations and transformation.
• Champion diversity and inclusion within the team and contribute to broader practice development initiatives.
• Contribute to business development work such as pre-sales, bid preparation and client presentations.
• Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture.
• Be open to continuing education in keeping oneself updated on the latest skill sets & certifications.

We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Qualifications needs to include:

• Experience gained within a leading insurer, broker, insurance technology or consulting firm with a track record of high performance and success in designing & delivery of an insurance platform application.
• Good understanding of insurance operations and the technology landscape supporting these functions.
• Strong analytical and problem-solving skills, with experience on documenting a solution (integration diagrams, non-functional requirements, High/Low-level designs)
• Exceptional communication and interpersonal skills, with experience in securing buy-in, gather consensus and drive decision making from business and IT stakeholders.
• Familiarity with software development lifecycle (SDLC) and software development methodologies and tools (e.g., Jira, Confluence)

Preferably you will also have:

• Experience in supporting current application estate assessment and providing remediations including definition of technology roadmap underpinned by overall technology vision.
• Proven track record in supporting solution design across Underwriting, Policy Administration, Claims and AI Tooling
• Experience in working and collaborating with third party vendors for designing solutions and ability to manage vendor relationships.
• Experience with multiple insurance products/platforms (Guidewire, Salesforce Industries, Sapiens, Low Code/No Code Solutions in Insurance, Rating/Pricing Platforms …)
• Solution design experience across various technology domains, including cloud platforms (e.g., AWS, Azure), data management, APIs, microservices, and security.
• Experience in supporting clients with identification of leading vendors for package solutions, defining RFI/RFP frameworks
• Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable.
• Professional certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable.

Deloitte drives progress. Our firms around the world help our clients become market leaders wherever they compete. Deloitte invests in outstanding people with diverse talents and backgrounds, empowering them to achieve more than they can elsewhere. Our work combines consulting with action and integrity. We believe that when our clients and society are stronger, so are we.