Desktop Support Engineer

Think Specialist Recruitment are delighted to be working with a leading organisation based in the Watford area. This company have an exciting opportunity for a Desktop Engineer to join their IT team. This position will be supporting and enhancing the office infrastructure and office desktop support.

Salary - £35,340 plus great benefits including an enhanced pension and more. Hybrid working after training

Some of the duties will include:

• Building both Windows machines and Macs
• Troubleshooting user issues on Windows and Macs
• Support MS Office products
• Creating, managing and deleting user accounts across all systems as required using Active Directory and 3rd party systems such as Salesforce and NetSuite
• Providing printer support
• Providing email support to users
• Desktop and laptop builds and patching
• Setting VPN access and troubleshooting issues experienced by existing VPN users
• Supporting the office WiFi and office network
• Providing support with mobile phones including Android and iOS
• Tracking the work through the ticketing system

• Previous experience within a similar position with 2 years experience
• Good communication skills on all levels
• A great team player
• Ability to work on own initiative
• Can do attitude
• Must be local to Watford to be able to commute to the office