2nd Line Field Engineer
Neweasy
Bromsgrove, United Kingdom
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 35KJob location
Bromsgrove, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Azure
Computer Security
Dynamic Host Configuration Protocol
Desktop Computing
DNS
Hyper-V
Network Architecture
Azure
Cloud Services
TCP/IP
Wi-Fi Technology
Network Routers
Peripherals
Firewalls (Computer Science)
Laptops
Cisco networks
Windows Client
Job description
- Provide on-site and remote IT support (2nd line) for a wide range of clients
- Diagnose, troubleshoot, and resolve hardware, software, and network issues
- Install, configure, and support desktops, laptops, printers, and peripherals
- Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)
- Assist with Microsoft 365, Azure and cloud solutions
Requirements
- Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role
- Experience within a Managed Service Provider (MSP) environment is highly desirable
- Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking
- Experience with cloud services (Microsoft 365 / Azure), * DHCP
- DNS
- LAN
- NAS
- SAN
- WAN
- TCP/IP
- IT Support
- vmware
- Hardware support
- windows
- Cyber security
- IT Engineer
- AD
- GPO
- cisco
- network
- hyper v
- Service desk
- firewall
- exchange
- Active directory
- veeam
- azure
- aws
- IT analyst
- 365
- unify
- AAD
Benefits & conditions
- Competitive salary up to £35,000 (depending on experience)
- Paid for certificates and training
- Regular pay reviews
- Excellent working environment
- Opportunity to work directly with clients and further develop technical skills
If you are looking for a new and exciting challenge that will further your career in tech, look no further!
