Organisational Data Analyst

• Work with stakeholders to identify the main sources of information both within the organisation and via third party tools.
• Assist staff in identifying pertinent metrics, KPIs and data measures
• Design and maintain dashboards and reports to track campaign effectiveness, donor behaviour, retention, and income trends across individual a range of giving.
• Identify opportunities, risks, and areas for optimisation using predictive analysis and segmentation techniques.
• Work across multiple systems and data sources (e.g. CRM, digital platforms, financial account systems, filed systems) to collate and analyse complex data.
• Ensure data accuracy, consistency, and integrity across reports.
• Translate complex data findings into accessible and actionable insights for nontechnical stakeholders.
• Work closely with technical and development stakeholders to ensure data is collected at every stage.
• Stay up-to-date with data analytics tools, technologies, and best practices relevant to the non-profit and fundraising sectors.

• Current eligibility to work within the United Kingdom
• A valid Disclosure Barring Service (DBS) certificate (issued within the last year); OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for the role.
• Proven experience as a business or data analyst
• A strong background in statistical and analytics methodologies
• Strong proficiency with data analysis tools
• Strong communication and interpersonal skills
• Organised and detail-oriented
• Comfortable working with both technical and non-technical teams
• Analytical mindset with an interest in problem-solving

Desirable

• Degree level qualification in a related subject highly preferred
• Previous non-profit experience desirable but not essential

About Muslim Hands

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025. Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide. The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.