Development & Operations Lead

We are seeking an experienced Operations & Development Lead to oversee and optimise operations within the technology department of a cutting-edge insurance-focused environment. The successful candidate will have expertise in Azure and CI/CD processes, ensuring efficient and streamlined workflows., Platform Ownership & Stability

• Own the production environment end-to-end: performance, stability, and availability.
• Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures.
• Approve production releases, ensuring testing adequacy and adherence to change-management processes.

Development & Tooling

• Take full ownership of our internal C# dashboard tool used to monitor and administer the product suite.
• Extend and enhance this tool as needed to support evolving operational requirements.
• Ensure it provides deep visibility and effective controls for supporting the environment.
• Perform initial code-level triage when issues arise before involving the development team.
• Build custom tooling and automation to improve observability, operational efficiency, and reliability.

DevOps & Infrastructure

• Define, build, and configure monitoring, alerting, and instrumentation - choosing when to build custom solutions vs. when to use off-the-shelf tools.
• Oversee DevOps practices: CI/CD pipelines, IaC, deployment automation, and release quality gates.
• Manage and develop a small operational team, including the existing DevOps engineer who will report into this role.

Collaboration & Leadership

• Work closely with development teams to ensure production readiness and smooth releases.
• Communicate clearly with both technical and non-technical stakeholders during incidents.
• Contribute to the on-call rotation and respond to critical issues as required., * A developer at heart - someone who writes production-quality code and can take ownership of internal tools, not just configure existing systems.
• Confident diving into unfamiliar codebases to diagnose issues quickly.
• Calm under pressure with a structured, methodical approach to incident management.
• Experienced in leading and developing small technical teams.
• A strong coRESPONSIBILITIESPlatform Ownership & Stability
• Own the production environment end-to-end: performance, stability, and availability.
• Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures.
• Approve production releases, ensuring testing adequacy and adherence to change-management processes.
• Development & Tooling
• Take full ownership of our internal C# dashboard tool used to monitor and administer the product suite.
• Extend and enhance this tool as needed to support evolving operational requirements.
• Ensure it provides deep visibility and effective controls for supporting the environment.
• Perform initial code-level triage when issues arise before involving the development team.
• Build custom tooling and automation to improve observability, operational efficiency, and reliability.
• DevOps & Infrastructure
• Define, build, and configure monitoring, alerting, and instrumentation - choosing when to build custom solutions vs. when to use off-the-shelf tools.
• Oversee DevOps practices: CI/CD pipelines, IaC, deployment automation, and release quality gates.
• Manage and develop a small operational team, including the existing DevOps engineer who will report into this role.
• Collaboration & Leadership
• Work closely with development teams to ensure production readiness and smooth releases.
• Communicate clearly with both technical and non-technical stakeholders during incidents.
• Contribute to the on-call rotation and respond to critical issues as required.

• Competitive salary ranging from £80,000 to £95,000 per annum.
• Flexible working arrangements with a minimum of 3 days on-site.

Skills

• C#
• Coding
• SQL
• .Net
• change management
• Development
• Azure
• incident management
• develop
• DevOps
• CI/CD
• Release management
• Dev
• garfana