IT Engineer

This role works closely with the Head of IT to maintain and evolve infrastructure, compliance, and security foundations.

The position combines operational IT, automation, and compliance support - ideal for someone who enjoys ownership, variety, and technical problem-solving in a fast-moving, high-trust environment., * User Lifecycle & Access Management: Manage onboarding/off-boarding, SSO/SCIM provisioning (Okta), and access requests.

• Device & Asset Management: Own JAMF (or equivalent MDM), maintain device compliance, and manage asset inventory.
• Security Operations: Implement endpoint protection, respond to alerts, assist with vulnerability scanning and patching.
• Compliance Support: Gather audit evidence for SOC 2 / ISO 27001 / GDPR / Cyber Essentials; run internal control checks.
• Automation & Scripting: Use Python or Shell to automate repetitive admin and reporting tasks.
• Vendor & SaaS Management: Manage SaaS tools, renewals, access reviews, and compliance tracking.
• User Support: Act as first-line support for IT and SaaS issues (hardware, access, setup).
• Collaboration: Partner with Engineering, Platform, and Operations to ensure secure, efficient workflows.

• 10+ years of experience in IT operations or systems administration (SaaS/startup experience preferred).
• Strong understanding of endpoint and access management.
• Proficiency with MacOS administration (JAMF or equivalent MDM).
• Familiarity with Okta or other SSO/identity systems.
• Scripting experience.
• Understanding of IT security and compliance frameworks (SOC 2, ISO 27001 etc).
• Proactive, ownership-driven approach and strong communication skills.