IT Operations Engineer - Security

• Monitor, analyze and remediate vulnerabilities in Microsoft platforms, applications and services

• Work closely with stakeholders to ensure effective patching, vulnerability remediation and threat mitigation

• Support audits, security assessments, and penetration testing remediation

• Provide knowledge transfer and mentoring to colleagues across IT Operations

• Manage and maintain the Microsoft and Windows based Applications on a day-to-day basis

• Fault finding and diagnosis of issues within Microsoft/Windows Applications

• Provide out of hours support for security remediation work and maintenances

• Ensure the Microsoft platform can support the Bank's growth

• Implement the best practices for security and operational management

• Review and challenge design documentation to improve efficiencies within the Bank

• Find innovative ways to automate and improve current processes

• Document procedures and ensure current procedures are up to date

• In-depth experience in a hands-on IT Security or IT Operations role (ideally in a financial services environment) with strong knowledge on Microsoft and different cloud technologies and platforms such as Azure, O365

• Deep understanding of Microsoft vulnerability management and patching cycles

• Experience with registry hardening, system configuration, and security baselines

• Strong troubleshooting skills, especially with escalated 3rd-level issues

• Familiarity with threat detection, incident response, and SIEM tools

• Advanced knowledge and significant experience on Microsoft Operating Systems (Windows Server 2012 R2/2016/2019/2022 & Client)

• Advanced knowledge and significant experience on the following Microsoft Technologies

o Active Directory & Group Policy Management

o PKI (Certificate Authority, NDES/SCEP, Certificate lifecycle management)

o Entra ID, Conditional Access, MFA and identity security

o Microsoft SQL 2012/2016

• Linux knowledge would be beneficial

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

• We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.