Citrix WaaS Engineer (Newcastle)

We are seeking a skilled WaaS Engineer with deep expertise in Citrix technologies to join our End-User Computing team. In this role, you will design, implement, optimise, and support our Workplace-as-a-Service (WaaS) platform-enabling secure, reliable, and scalable virtual desktop and application delivery to users worldwide. The ideal candidate has hands-on experience with Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and related technologies, as well as a strong understanding of Microsoft infrastructure and automation practices.

The Roles Primary Responsibilities:

• Design, deploy, and maintain Citrix-based WaaS solutions, including Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix Gateway, and Citrix StoreFront.

• Manage and optimise user environments, profiles, and policies to ensure a seamless digital workspace experience.

• Integrate WaaS solutions with supporting technologies such as Active Directory, Azure, FSLogix, Intune, and Microsoft 365.

• Monitor performance and proactively identify and resolve infrastructure issues using Citrix Director, Citrix Analytics, and other monitoring tools.

• Collaborate with network, security, and cloud engineering teams to ensure WaaS platform performance, scalability, and compliance.

• Automate provisioning, configuration, and scaling tasks using PowerShell, Terraform, or similar tools.

• Support migrations from on-premises Citrix deployments to Citrix Cloud and hybrid environments.

• Document configurations, processes, and standard operating procedures.

• Stay current with Citrix roadmap updates, best practices, and industry trends to recommend continuous improvements.

• 3-5+ years of experience in Citrix engineering and administration

• Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), and Citrix Workspace Environment Management (WEM).

• Experience with Active Directory, Group Policy, Azure Virtual Desktop (AVD), and Windows 10/11 multi-session.

• Familiarity with FSLogix profile containers and user data management.

• Proficiency with PowerShell scripting and automation.

• Experience troubleshooting complex end-user computing environments.

• Citrix certifications (e.g., CCA-V, CCP-V, CCE-V).

• Experience with Microsoft Endpoint Manager (Intune), Azure, and M365 integration.

• Knowledge of VDI performance monitoring and capacity planning tools.

• Exposure to Zero Trust, security hardening, and multi-factor authentication in Citrix environments.

• Familiarity with ITIL processes and change management practices.

About you:

• UK national

• Security cleared to SC

• Confident in delivering high level updates, issues, and risk via conference calls (both internal and external to DXC)

• Experience collaborating with 3rd party vendors and customers.

• Natural problem solver.

• Experience collaborating with 3rd party vendors and customers.

About Our Vacancies

Would you describe yourself as a creative and ambitious individual who is always ready to take on the next challenge? If your answer is yes, you are going to fit right in with our team. We are looking for passionate, motivated, innovative team players with a thirst for learning and problem solving, who would like to be part of our vision in helping clients transform their business.

New business has resulted in significant growth. We are driving real transformation using modern delivery platforms. Our clients are embracing newer platforms such as Azure and Office365 moving towards managed cloud platforms, delivering solutions with DevOps and Agile methodologies to deliver workload in sprints. This allows us to utilise industry leading tools and methodologies to quickly deliver beneficial results. About DXC DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's extensive partner alliance and independent status allows us to build strong vendor relationships. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here