Digital Product Owner

• Conduct market research and competitive analysis in the conversational AI space.
• Establish and track KPIs for engagement, performance, and business impact.
• Gather user feedback to optimize conversational flows and overall user experience.
• Work with UX/UI teams on user personas, journeys, and accessibility standards.
• Collaborate with AI/ML engineers to improve NLP models, training data, and system performance.
• Manage integration requirements with internal enterprise systems.
• Oversee knowledge base quality, content updates, and data governance.
• Facilitate workshops, discovery sessions, and requirement gathering with business teams.
• Present product updates, insights, and ROI to executive leadership and governance boards.
• Monitor chatbot analytics, run A/B tests, and identify automation opportunities.
• Produce regular performance reports and recommend optimization strategies.

• 3-6 years of experience as a Product Owner/Product Manager , ideally with AI, automation, or digital platforms.
• Knowledge of Conversational AI , NLP, LLMs, and knowledge base management.
• Experience defining product roadmaps , KPIs, and measurable business outcomes.
• Ability to convert business needs into clear functional and technical requirements.
• Experience integrating products with enterprise systems (HR, IT, Finance, etc.).
• Collaboration with UX/UI teams on personas, journeys, and conversational flows.
• Familiarity with cloud environments, security, and scalability considerations.
• Strong stakeholder management and cross-functional communication skills.
• Data-driven approach with experience in analytics, A/B testing, and performance monitoring.
• Strong presentation skills for leadership and governance forums.
• Fluent English.

Take your career to the next level with Amaris Consulting as a Digital Product Owner with AI. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in building scalable, high-quality applications and is comfortable working across the entire stack.