D365 CI-J Developer
Vallum
Charing Cross, United Kingdom
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Charing Cross, United Kingdom
Tech stack
Business Software
Software Debugging
Automation of Marketing
Microsoft Dynamics
SharePoint
System Testing
Microsoft Power Automate
Powerapps
Job description
- Configure and customize the D365 Sales module in alignment with business requirements.
- Develop solutions using Dynamics 365 Customer Insights - Journeys (CI-J) to enable robust customer engagement capabilities.
- Work closely with business stakeholders to understand requirements and translate them into technical solutions.
- Design and implement flows and automation processes using Power Automate, enhancing platform functionality and streamlining processes.
- Troubleshoot, debug, and optimize existing solutions to ensure system performance and scalability.
- Perform regular system testing, updates, and enhancements, adhering to best practices in D365 development.
- Collaborate with cross-functional teams to ensure seamless integration of D365 solutions with other business applications.
- Create technical documentation, including configuration guides, design specs, and user manuals.
Requirements
- Experience with D365 Sales: Proven hands-on experience in configuring and developing within the Dynamics 365 Sales module.
- Customer Insights - Journeys Expertise: Strong knowledge of the Customer Insights - Journeys module and its features.
- Proficiency in Power Automate: Ability to create, deploy, and manage flows to automate and streamline business processes.
- Understanding of Dynamics 365 ecosystem and how its modules interconnect.
- Solid grasp of Microsoft Dataverse, plugins, workflows, and custom entities.
- Basic integration knowledge of D365 with other Microsoft tools and third-party apps (eg, Power Apps, SharePoint).
- Strong problem-solving and debugging expertise, with a keen eye for detail.
- Excellent verbal and written communication skills to collaborate effectively with both technical and non-technical teams., * Microsoft Certified: Dynamics 365 [Specific Functional Certification like Sales Functional Consultant Associate or Customer Insights-related certification].
- Experience in deploying and managing marketing automation solutions in Customer Insights - Journeys.
- Knowledge of customer engagement strategies or CRM workflows to optimize business outcomes.
- Experience in agile or scrum development environments.
