IT Technician - Secondary School in Salisbury

A thriving and forward-thinking secondary school in Salisbury is seeking an organised, technically confident and customer-focused IT Technician to join their ICT Support Team. This full-time, permanent role begins January 2026, supporting the school's staff and students with day-to-day ICT operations.

The School This highly regarded Salisbury school places technology at the heart of learning. It has invested significantly in digital infrastructure, cloud-based systems and interactive classroom technologies. The ICT team benefits from strong leadership, ongoing training opportunities and a collaborative working environment. The school prides itself on its excellent behaviour, supportive culture and commitment to providing staff with the tools needed to deliver high-quality digital learning.

Responsibilities

• Providing frontline technical support for hardware, software and network issues
• Maintaining devices including desktops, laptops, tablets and classroom IT
• Supporting interactive boards, projectors and AV equipment
• Troubleshooting connectivity, user accounts and permissions
• Assisting with system updates, installations and ICT development projects
• Documenting support issues and contributing to efficient helpdesk management
• Supporting whole-school digital initiatives and technical rollouts

• IT support experience (school experience beneficial but not essential)
• Knowledge of Windows, Microsoft 365, networks and device maintenance
• Strong communication and customer service skills
• Ability to prioritise tasks and work efficiently under pressure
• Relevant IT qualifications (CompTIA, Cisco, Microsoft) desirable