IT Technician - High-Achieving Secondary School in Reading

The school is seeking an IT Technician to join its well-established ICT Support Team from January 2026 (or earlier for the right candidate). This full-time, permanent role involves providing high-quality technical support to staff and students, maintaining equipment and contributing to the smooth operation of the school's digital infrastructure., This high-achieving Reading secondary school is known for its exceptional behaviour, academic excellence and strong focus on digital learning. Staff benefit from modern facilities, innovative teaching tools and a leadership team that values technology as a key driver of school improvement. The ICT department is friendly, collaborative and well resourced, offering excellent opportunities for professional development and skill progression within a supportive environment., * Providing first-line technical support for staff and students

• Diagnosing and resolving hardware, software and network issues
• Maintaining PCs, laptops, tablets and classroom devices
• Supporting interactive whiteboards, projectors and other AV equipment
• Assisting with user account management, passwords and permissions
• Supporting installation, configuration and updates of ICT systems
• Monitoring and maintaining network and server health under supervision
• Documenting IT issues and contributing to ticketing/helpdesk processes
• Assisting with whole-school ICT projects and digital initiatives
• Ensuring ICT spaces are organised, safe and fully operational

The ideal candidate will be confident working in a fast-paced environment, able to troubleshoot effectively and committed to delivering an excellent standard of service., * Previous IT support experience (school environment beneficial but not essential)

• Strong knowledge of Windows OS, Microsoft 365, networks and device maintenance
• Confident troubleshooting hardware, software and connectivity issues
• Excellent communication and customer service skills
• A proactive, organised approach with strong attention to detail
• Relevant IT qualifications (CompTIA, Microsoft, Cisco, etc.) desirable

Support staff pay scale, dependent on experience.