IT Training Manager

• Conduct analysis, design, and deliver technical IT training programmes and materials for staff at all levels.
• Assess organisational training needs through surveys, interviews, and performance data.
• Partner with the IT team on future and current needs
• Develop customised learning solutions, including e-learning modules, workshops, and hands-on labs.
• Build partnerships with external learning providers.
• Stay current with emerging technologies and learning tools to continuously improve training offerings.
• Track and evaluate the effectiveness of training programmes using performance metrics and feedback.
• Collaborate closely with IT leadership, HR, and department heads to align training initiatives with business goals and technology changes.
• Promote IT learning and ownership throughout the business.
• Undertake IT training-related projects as directed by line management.
• Manage training budgets and procurement of services.

We are working exclusively in partnership with a key client of ours, searching for a proactive and experienced IT Training Manager to join a growing global manufacturing business. This role includes relationship building, strategic planning and hands-on delivery of IT training across Microsoft, SharePoint, Teams etc. as well as bespoke systems on occasion.

We are looking for a hands-on training professional with fantastic communication skills and the ability to deliver training to a diverse range of employees and build relationships with external suppliers and senior stakeholders to define training need. The role includes online and classroom training.

Reporting into the IT Director, his is a brand-new critical role created as the business continue to move towards new ways of working and continuous improvement., * Experience in IT training or instructional design.

• Strong knowledge of IT systems, software, and infrastructure.
• Experience building relationships, conducting training needs analysis and managing training projects
• Excellent communication and presentation skills with a track-record of delivering training in person and online
• Proficiency with learning management systems (LMS) and e-learning development tools.
• Ability to analyse training needs and measure outcomes.
• Experience delivering IT training to a variety of colleagues but office workers and non-office workers would be highly advantageous.